We had a reservation and stood at the door waiting for anyone to acknowledge us. 15 minutes went by nobody came to see us . We walk into the rooftop to see any staff but nobody around. on my way up I did heard a lot of people coming out complaining “so many people not much staff “ “drinks took forever” “ horrible service” . I didn’t need to experience any of this so we just left … it wasn’t worth it . View looks worth it but with such a bad service …..
Very slow service. Host seated us, then we waited for 20 minutes before anyone noticed us. Ordered a drink. 15 minutes later: "sorry, your drink will take another 15 minutes, do you want to order something else?"25 percent of the rooftop view is a parking garage. Very spacious, nice spot to hang out if you have superhuman patience.
The service, in general at the Revere, was poor. We made a reservation for our Anniversary dinner. Rooftop area not well kept (napkins and plastic cups littering edges of patio). The host who sat us was okay. Just meh. We waited for for service. And waited. And waited. We overheard folks at a nearby tableâwho were seated before usâcommenting how the restaurant keeps seating people as if they have staff. It was clear that they did not. We werenât even acknowledged and eventually left. We headed downstairs to the Revere Guild restaurantâthe hotelâs other eateryâbut it was closed. What a disappointment.
It was a special occasion for us, and I wanted to do a little surprise for my fiancé, but instead of that we waited 20 min for drinks, one of them had hair in it the other was in a plastic glass, those cocktails prices were not meant to be in a plastic for sure. 0 garnish in them as well just some mixers in plenty of ice, not good. We ordered charcuterie board which was straight package from Walmart, tasted like death. The view is nothing special⦠has nice breeze though:) Btw no one asked about the occasion or if we want to something cake candle sparkles ⦠i had them with me wasnât going to ask but it was never acknowledged and the waitress showed up twice. We left after an hour and half and this is because we were waiting forever for the checkâ¦
I booked a table for a party of 5 to celebrate my birthday. I came in time and was told that they gave my table to someone else and that I have to wait for another available table. After that, I spent 20 mins waiting in the middle of the bar with my guests. Finally, after talking to another manager, they gave us a table. We spent around 20 mins at the table but no once came to us to take the order. We left and I will never ever going to come back there. Ruined birthday plans and terrible service.
Absolutley no serving. 20 min line for drinks an food. Not gona go again
8 pm reservation. Got seated and waited 25 minutes for the server after asking someone. The place was maybe 1/3 or 1/4 full. Server was not friendly or apologetic - cool. Overpaid for a weak drink and some fries served in a take out container. The space itself is nice, but also yes, it is not really on the "roof." Won't be back - wish I listened to the reviews. Figure out your service issues...read your reviews...
We made a reservation for our friends bachelorette weekend and when we got there didnât have a table reserved for us. They started looking, found a table and then no one came to serve us. We sat there for 35 mins and no one came to even offer us water. The view of the sunset is pretty but after giving them grace time because we noticed they only had like 2 servers on a very busy Friday night we decided ro leave after 40 something minutes of no one attending us. Additionally the food was being serve in carry out containers and that was not the vibe for the night we had planned. Unfortunately we didnât get to stay or try anything but the view for the time we stayed was pretty. We were not the only ones at tables wondering what was happening and when we decided to leave the host saw us and didnât even say a thing. The sad part is that they had a line of people waiting to be seated and people kept leaving unattended. Hopefully this gets resolved soon!
It was terrible. I had reservations and it took them 20 min to wipe down a table that I could see was empty just needed to be cleared out. The host was all over the place. The service felt chaotic and all over the place. Finally, they sat me down and I waited another 20 minutes and no came to take my order. I complained to the tall guy dressed all in black and he proceeded to tell me that I had to get up and go get my own drinks. I told him first of all no one explained that to me when I was sat here and second of all the table in front of us has the girl with the black hair and fair skin come up to that table about 3 times to bring drinks, and has not stopped by here not once. We ended up leaving with out consuming nothing.
Donât waste your time. Horrible service and drinks.