Been here several times for Dimsum and love it! . Only wish the selection and ordering can be easier i.e. having picture menu to order from and not having to wait/choose only from the carts. We had to wait long after our meal to try the watermelon dessert because the cart isn't coming when we requested. The food cart ladies go around as they prefer, not when you want to get the food!
Visited here at lunchtime on a weekday, five of us spent a total of $150. Maybe it was too busy so we missed a dish and the serving was a very slow and we were all hungry and I don't know why they waited for every order to be done Serve us.I like the quicksand bag here the most, an excellent work. The water chestnut cake is also very delicious, but don't try the beef rice rolls and shrimp rice rolls.
I really wanted to give them a five star because I used to love their dim sum when I lived here four years ago. However, it seems like they've lost their touch after they moved location. It's just never the same without the push cart. It's missing that excitement and freshness. I still enjoy the tastes of the food though. The beef chow fun is so good I could eat two plates of it. The shrimp dumplings and chive dumplings are my favorites. Chicken feet and the pork ribs are on the must-order list. Still highly recommend this place to anyone who wants some good dim sum.
One of the best place I ever been too, my new hang out spot when I crave for delicious buns or dumplings.Super fast and friendly service, delicious food and ambience was nice.Management note:1. Turn up the music for better experience.2. It was hot inside or it was just me.3. $2 dollar for green tea (Is that really needed)
Food is not fresh and it’s very evident have been reheated. I don’t know though, which one is worst,the food or the service. Get ready for a huge disappointment if you decide to try it.
Awful food and even worse service. The food was cold and when I told a waitress she just listened to my complaints and walked away without doing anything. After several attempts to complain the cashier came and asked the waitress to warm it up. After a few minutes she dumped the food back on our table. The food was greasy and the meat dry due to all the reheating. I refused to eat it because it looked disgusting. When the waitress collected the plates she made an extra effort to make her anger evident. An awful experience.
Hei La Moon is in a new location, the Food Opera, which is on a side street of Boston Chinatown. There are no dim sum carts here. Dim sum is ordered off the menu and is cooked to order. The food is great and the restaurant offers a good selection of desserts like mango pudding. Service needs improvement, especially with water refills. On the plus side, the restaurant offers dim sum all day.
Since the restaurant moved from Beach Street to Essex Street, the place have gone downhill. Even though the staff were masked and use paper plates, the restaurant is unkempt, dirty and tables crowded and close to each other. We had dimsum and it wasn’t good. The dishes were not fresh and noticeably reheated. The sticky rice tasted spoiled. Will not return.
This place has so many items to choose from. I would highly recommend the sweet tofu. Their 100-year-old egg porridge is creamy and flavorful. I tried their fried bean curd roll here, but the steamed bean curd roll tasted better at another place. The sticky rice in lotus leaf tasted just as good as many other places I have been to.
We arrived at 10:30AM on a Friday with plenty of empty tables to choose from to sit at. The menu was to be marked with a pen with the dishes we wanted. I thought it was more efficient than waiting on a cart, but I was wrong. After we ordered, the food and drinks came quickly, but then we noticed they were missing dishes from our markup as we are enjoying our meal. Each dish was tasty. They don’t mark the food that had already come out to our table and when we disputed the dishes that had not yet come out to our table, our waitress did not understand English after multiple returns to our table for clarification. Our waitress was understandably flustered and so were we. I went up to speak with a younger lady at the register and she was extremely rude. She rushed me to checkout — which I did, despite the fact that my mom wanted to order more. She didn’t even clarify if the unprovided dishes were removed.I understand the frustrations of a language barrier, BUT there is no need to be rude, dismissive, and I’ll-mannered towards non-Chinese speakers.Although the food was tasty, I would not recommend friends to eat here based on service alone. I would never want anyone to feel like a business cheated them out of their money.