Not usually a person who writes reviews, but There is a saying that one bad apple spoils the whole bunch… There are some people that should have absolute zero interaction with the public, and this employee is candidate #1 of such. Someone who is this rude. angry and abrasive should be let go from a service type job.
Location often times closed with shortage of staff, which is understandable but the online ordering system can be turned off to let customers know the location is closed. I had been there twice already after placing mobile orders only to find the closed doors. If anyone has had the same issue, you can call dunkin's customer service (from the app) and they will refund you.
Worst DD location I have ever been to.Went one time only, not sure if they are always like thatI waited 20 minutes (there was only a family a head of me!) to order latte and ended up leaving because they don’t have any milk substitutes left (no oat, no almond and no coconut milk!)I greeted the cashier with a smile and says Hi to her after waiting 20 mins patiently waiting and she didn’t even greet me back!I understand that maybe they have shortage in staff and the employees are exhausted but at least put a sign saying you are out of milk substitutes so customers don’t waste their time.Don’t waste your time at DD and drive 5 minutes to Starbucks
Really bad service. Too slow. I waited in front of cashier more than 10 minutes, nobody asked me.
Worst DD location I have ever been to.Went one time only, not sure if they are always like thatI waited 20 minutes (there was only a family a head of me!) to order latte and ended up leaving because they don’t have any milk substitutes left (no oat, no almond and no coconut milk!)I greeted the cashier with a smile and says Hi to her after waiting 20 mins patiently waiting and she didn’t even greet me back!I understand that maybe they have shortage in staff and the employees are exhausted but at least put a sign saying you are out of milk substitutes so customers don’t waste their time.Don’t waste your time at DD and drive 5 minutes to Starbucks
Use the Dunk in app if you don't want to endure a long wait for your order.
Everyone is friendly here. Quick and efficient
Help me out when I need coffee
Women are really quickly do orders and funny that's a good thing
Was ok..had to go back in cuz they screwed upAlso NO drive thru