Food was great, service was decent, restaurant was renovated, all in all a pleasant dinner with the husband. Would visit again.
The Famous Dave's in Waldorf Md is currently under renovation. I came into order take out .Gwendolyn at the counter was beyond amazing, she helped me maneuver to the new take out counter. Explained that it was going to be 4 to 6 weeks before renovation is complete. She Explained to me where it would be easiest for me to park, which was so appreciated because I am almost 70 years old. She is what customer service is all about.
Absolutely not, my family and I went here and it was horrible. We ordered drinks and they were extremely watered down and that's me drinking it as soon as it came to the table. Then we ordered and my burnt ends were BURNT literally. Everything tasted like it came out of a kraft box and The chicken was dry. It got to the point where i was so disappointed that I ate nothing and my kids just picked over they're food. So, we just left. The only reason we paid the bill and left was because the waiter was doing his best to make it right and I just couldn't deal. I appreciated his service.
This location is one of my top favs. Food is always good & the customer service is awesome! I placed a to go order & Gwendolyn checked me out. She was so pleasant even though we were in mask, I could see her smile through it. I am huge on customer service…thank you Gwendolyn for making my check out experience joyful. Until next time!
We stopped by and put in a large to go order for later in the week and paid for it. We have the receipt. They lost the order and their manager refuses to make the food without us paying again despite showing the receipt. They have no scruples and should not be trusted at this location.
Great service quality and amount of food
Great service quality and amount of food
Ordered brisket and gerogia pork sandwiches for pickup. Pork sandwich,which was in a box was in bottom of bag. Brisket sandwich in identical box was on top. Upon opening , the brisket sandwich was fine. The pork sandwich was scattered throughout the box plus dry and over cooked. Looked as if box was dumped on floor or thrown across restaurant. Grossly over priced.Should have gone to McDonald's
Michael our server was absolutely fantastic. He has an amazing personality and is extremely kind courteous. Our food was hot and delicious. I'm not a fan of bbq food and haven't had good experiences with other Famous Dave's locations but I WILL come back to this location. This was the best experience I've ever had and I STRONGLY recommend this place.
I order 2 American feast with everything , Ribs, pull pork, pull chicken,brisket, whole chicken and sides. We had bake beans , fries , mash potatoes, and cornbread. ALL I CAN SAY IS OMG IT WAS FANTASTIC. THK U MISS HARLEY. MY ENTIRE FAMILY REALLY ENJOY IT. The order was ready and complete. I WILL BE BACK. OUTSTANDING JOB TO THE STAFF.