First and foremost, the sushi is terrific and fresh! The service is REALLY, REALLY disappointing. Didn't get half of what I ordered and the waitress was annoyed at me asking for what I actually ordered her she just stopped coming by the table. At this point, there have been a LOT of reviews addressing the service and unless you have a lot of time and an incredible amount of patience and flexibility, there are other places to get sushi.
Sushi Hana did not disappoint! We really loved all our food and how we were treated. ?
I'mma keep it real with you, DON'T GO HERE! Upon entry, the service was terrible. Customer service etiquette does not exist here. The lady took me qnd my date to a table that wasn't even fully clean. She laid the menu on the edge of the table like we had cooties or something. And don't have a question about the food items, she acted annoyed. It took them a while to serve the food. The sushi was mushy! They served our food on one plate. I never in my life have seen this. The presentation was not good. The long Island Iced Tea basically was green tea. No kinda liquor. Look, trust me, don't do it to yourself!
The food was great but we went during their busier hours. They are short staffed but the wait is worth it! My husband liked the sushi he ordered. The server took the time out to point out vegetarian options for me. The sweet dragon roll was ?? and ?.
This is good place. It was fights at the surrounding Mall and Movie theater. This place still got me in and out in 15 mins with fresh food. If like cooled Sushi. I recommend the I Like That Roll. Will not let you down.
When in a new area I like to cross-reference Find Me Gluten Free and Google’s recommendations for the safest restaurants. The host seemed knowledgeable about gluten-free options and assured me that the sushi I ordered could be made gluten-free, less the eel sauce. They have gluten free soy sauce now as well! Unfortunately there must have been a disconnect with the kitchen staff, it was a super busy night but one of my rolls came back with the eel sauce. Because the host seemed so confident that my food was gluten-free, I decided to go ahead and try the food. I was sick all night long :// The staff was kind but they need to be more careful regarding allergies!!
Great service and one of the best rolls I had in my life!!
This was my go to place when I lived in the Towson area some years ago. However where I live now I'm able to Uber eats deliver from here. Well I did it twice, once during the beginning of the pandemic and the second time yesterday. Both times the food was horrible but I figured I'd give it another try. Boy was I wrong this time I have food poisoning. Literally spent my entire New Years in bed! I'll never order here again! Disgusted
Worst sushi I've ever had in a sushi restaurant, even sushi from a Korean supermarket tastes better. The rice is dry, fish quality is incredibly low, if you love sushi, stay away from this place, it's a complete rip off since they charge a lot for such terrible food.
Good prices for sushi, fast service, no real complaints at all