When visiting Starbucks yesterday at 5/14/22 the employee Mayra (I think that’s the spelling of her name) young African American female went above and beyond , that left me extremely impressed. Her attitude and demeanor was so gracious I thought she was a manger on duty. She literally made my day extremely better after an ice chai tea spill all over my car from picking it up from the location(the lid wasn’t properly on, after picking it up through in online order) but neither of that matter after walking back inside and she immediately understood the frustration & took care of me immediately. She was super outstanding and nice, while they was a little busy. Her service was immaculate that I told her I will be coming back to this location. (Although I’m closer to other location) but she was that amazing. Haven’t had service like that in a while ! Shout out to her !
The location is well staffed and pretty much that can make all the difference at SBX. GOOD coffee drinks here as you have come to expect. The access out onto the main drag is a little dicey because of heavy traffic. But take your time and wait for the light.
I order ahead on my app when I got there my order was not ready which is fine I know they are busy but while I am standing waiting for my drink I notice that the barista by the name of FRE put my drink out and just lifted up her shoulder and did not even say my name ( lifting her shoulder like I don’t care I won’t say her name) I felt discriminated by this lady because she clearly has said my name before and now all the sudden she forgot and she was calling everyone name that she was placing the drinks out for but me. That was a terrible experience!!!
This location always gets the order right and quick service. You won't wait on line too long.
Delish! Fast! And great service with a smile! I love the simple fall decorations, makes the place so cute and cozy!
Always well stocked, with impeccable staff providing customers service with a smile. Go there long enough, will remember your name.
One of the smaller Starbucks, but staff were very pleasant and accommodating. Not as clean as some of their other stores.
The mobile ordering through the app is really convenient for my commute to work in the morning!
STARBUCKS is always good but Silver Spring, MD is grody, filthy and disgusting
I loveeeeee the girl that helped me. I didn’t take her name but she had highlights in her hair. She was there on wed sept 01 around like 5 or 6:30. She’s super nice and patient and even recommended the best drink ever. If you’re reading this girl that drink not make me hyper at all and I’m up till like right now. It works!!! Love ya