Zero Stars....My order was incorrect. The owner proceeds to tell me it was my fault and not his that the order was wrong. Im pretty sure correcting my order and not yelling at me that its my fault would have been just a bit better of response. Very rude experience. Definitely not coming back. Go to Manna.
I ordered 3 sushi rolls from here but later asked for a refund because they gave me 2 rolls and just a piece of eel. The person making the sushi who I think is also the owner proceeds to tell me it was my fault and not his that the order was wrong. Very weird and rude experience. Definitely not coming back and as well as the people who were with me
Going to be honest. It shouldn't take 30+ minuets to make a 20 piece meal. Normally this location is pretty good with time management but after the rush from nearly an hour prior... we were given an intense attitude and told we needed to tell them it was a rush... after we had waited for thirty minuets already... ridiculous. Food quality is still good... but think we will pass on the next oppertunity.
Very bad experience, he gave me the wrong food. It was 64$ online order. Order was messed up.Worst customer service, he dont even know how to talk with his his customers.Not recommended at all.Deserve 0 stars
Got delivery (through Grubhub) and my 3 itmes were missing. And driver had to wait 43 mnts there. It was just rude. I wouldn't give a single star based on that food and customer service but the food (got it twice) isn't worth upping the stars. Will not order again. Not Recommended.
For rudeness. Attendant (not sure if it was the owner or not) actually rolled his eyes when I said I was ready to order. He didn't hear me when I asked for 2 rolls and then proceeded to hiss as.And then 38 minutes to make 2 vegetable rolls. Ridiculous. Worst customer service.Very bad experience
Love that they have vegan rolls, too. Super tasty and great portion size.
Service is very good
I am only giving this place one star because they’re food is amazing, but it’s not all about the food. The person who waited on me was TERRIBLE. I wanted to split my check in cash/card and he did it in a way I didn’t ask, which was fine- whatever. But when I said I wanted to do it a different way, the man belittled me, wrote on paper how he did it, and I told him “I understand math, but I don’t understand WHY you did something that I didn’t ask you to do” and I just said whatever it’s fine. Just do it that way. He then gives me my change- by this point I just wanted out of there. Come to find out, he jipped me five dollars. Whatever, everyone makes mistakes. The issue is that he was PRESSED about a tip. I left him a tip, but he (I’m sure) took my five dollars so got a $10 tip for being the most rude person I’ve ever encountered in the food industry. If there’s a man working there, BEWARE! Just do GrubHub. The food was great and cheap compared to other places, but the service was hands down the worst I’ve ever experienced.
Sushi was very yummy, however... i ordered 3 spicy tuna rolls and was only given a very small container of spicy mayo. I was still charged for the extra spicy mayo that I asked for. Slightly disappointed but whatever.