Starbucks

5510 Norbeck Rd, Rockville - 20853
25 reviews
Coffee Shops Coffee & Tea Coffee
(301) 438-4020

The person who attended me today June 29, I stood in front of her and she just ignored me because She was on her phone, and she prepare the drink just to make it, it didn't taste good, I always order it at other Starbucks and it's delicious but in this really wise water with hardly any flavor, I don't think I'll repeat it at this Starbucks.

Service and selection improved since before pandemic!

So I go to a school that's not far from here. So if I'm ever tired after school or anything I can just come here and get a caffeine kick

I came here often as it was close to where I was staying while on vacation last week and I didn't catch her name but the great female worker with brownish hair, I think she wore glasses. She was always happy to help and take my order and even offered some great insight on newer drinks.

This is a typical Starbucks inside Safeway. Service is a bit slow because only one person was working at the time of visit.

I came here often as it was close to where I was staying while on vacation last week and I didn't catch her name but the great female worker with brownish hair, I think she wore glasses. She was always happy to help and take my order and even offered some great insight on newer drinks.

I actually like this place I come here often as my stop after a run or a walk. Today Laura the barista was charging me .26 cents for a cup of water after buying a grande dragon fruit drink which she made with more syrup than my usual. I refused to pay. I have been here and never have I been charged for my iced water. Perhaps because I usually come with my water bottle. Or my own coffee mug. I am all for charging to conserve water or better to save plastic cups. But they should provide reusable cups if they're serious about the environment. She did say that maybe if I have my own cup it's free. But it's that sort of inconsistent policy. Others were not observing it in the past then? Or she just introduced a new one? Next time please provide reusable cups for your customers it's summer it's hot and it's part of your service. And it does save a lot of disposable plastic cups.

Rude baristas, limited selection.

Good food but bad customer service

Employees are always nice, the shop is always clean service is spectacular, never any trouble with my order