I was angry and disappointed at the waitress' attitudes. It was so hot today. And they said we had to wait outside. We can't wait inside to sit on the chairs near the front desk because those chairs were for waiters themselves. But actually at that time there were no other customers waiting. They were not nice to the customers. Besides, the shrimps were not fresh.
A pretty good hot pot restaurant in Rockville town center. All meats and vegetables were relatively fresh and seafoods were bad either. The regular spicy broth was really spicy compare to other hot pot places, so I would recommend making it less spicy. You order everything from the iPad, which was straightforward and easy. Staffs were very attentive and the restaurant was clean. If you are in Rockville town center and craving some hot pot, this is the perfect place!
A pretty good hot pot restaurant in Rockville town center. All meats and vegetables were relatively fresh and seafoods were bad either. The regular spicy broth was really spicy compare to other hot pot places, so I would recommend making it less spicy. You order everything from the iPad, which was straightforward and easy. Staffs were very attentive and the restaurant was clean. If you are in Rockville town center and craving some hot pot, this is the perfect place!
This has become my favorite hot pot spot on the Pike. First off, you can make reservations by calling in. Highly recommend if you plan on dining Fri- Sunday nights. AYCE runs you around $34. You get fresh produce, quality cuts of meat and delicious seafood. Our food and drinks usually come out under 5 minutes. The restaurant is well run with so many servers helping us and making sure we had a great experience. The quality of the broths and sauces here are so rich. I've taken 2 groups of friends here in the past 2 months and they love it. You leave not feeling too full and MSG running through your system.Even with some of the tables having limited space they have this small cart with multiple levels to leave your uncooked food on. Parking here is really easy to find with street and also garage with 2 hour half off validation. I love the Tom Yum and bone broth. You do have the option for having 2 broths as well. The service and food quality here has always been consistent. Highly recommend Hot Pot City if you want authentic Chinese hot pot.
Had a great time here again. It's a good atmosphere to cook and chat with a friend. This is the second time I was here (2nd hot pot experience too) and I had a better handle on simmering well. I went more for ingredients I enjoy instead of just trying anything new. Great place for a party of friends or just one.
We went as a group to celebrate my friend’s birthday. Makes sure y’all punctual because they won’t seat you until all your party come. There isn’t any waiting area, so it was cold standing waiting by the door. You have 90 mins window, and they def will handed you bill once your 90mins comes.
I went there on Saturday to be seated and it was pretty packed so I placed my boyfriend and I on the waitlist. A few minutes go by and I see people who came in after us be seated, I went back inside and the host asked me “how can I help” and I asked how long for my table and immediately she said 3 minutes. If I would’ve never came back inside then she wouldn’t have seated us. I’m not going to say it was racially motivated but everyone that went after me sat down QUICKLY.
Total waist of time!Called them to join the waitlist. They said I should be able to get seated by 9. I got there at 8:30. Waited till 9 outside. Then when I get in, they said they can’t take me because they close at 9. Couldn’t you inform me you close at 9?? instead of telling me table will be ready for me at 9. So ridiculous. Never coming back.
This store actually closed at 7 o'clock. I tried to dine after get off work for the third time, but I still didn’t get it. Totally a scam. Please be careful.
Sept 2021Excellent hot pot, good food, great service, and fantastic experience! Note masks are required.There were some negatives, but first an overview of the space. The place itself was open, clean, and brightly lit. Though the lightbulb over our table was out, we honestly didn't notice until we were almost done. The induction cooktops for the pots are recessed into the table (easier to see into the pot), with the controls located on the edge of the table (simple on/off and +/- buttons). Each person gets their own hot pot. You order from a tablet mounted on the table. The interface can be a little confusing at times, but easy enough to follow once you get the hang of it. Note the service category, where you can request the check, a refill of water/tea/soup, a different soup base, and other things. Also note everything you order on the tablet is printed onto your check. The pots themselves are very idiot-proof, covered in plastic for easy handling and allowing you to place it on the tabletop without worry. Food portions are small (but you can always order more) and if your tabletop isn't big enough to fit everything, they also have these small portable shelves by your table to put the excess. There are two unisex bathrooms that were clean and relatively dry. The floor gets wet by the sink/hand dryer by dinner time. Note there is an additional sink outside the bathrooms, with paper towels. It's mainly for the employees, but customers can use it too.All the staff are very friendly and they offer hair ties (new, individually wrapped) if you want to tie your hair back. They are usually quick to bring your orders. We only had one time they were slow to bring us our order and we hit the "where is my order?" button. Otherwise, they are also quick to take away used or empty plates.Everything was very good and delicious. Some notes about the food. The spicy soup base, even the less spicy one, are not for the faint of heart. They are SPICY. I suggest only getting it if you REALLY like spicy. And if it's not to your taste, you can switch it out for an extra $1. If you order a half-and-half soup base, it comes in a special pot that has a built in divider. Very good at keeping them separate, unless one boils over into the other. The crab sticks come individually wrapped in plastic, so be sure to take those off before putting them into the pot.Probably the one, definite negative was the milk tea. First, note the Bubble Tea category is deceptive. They do not offer bubbles (boba). We ordered a taro milk tea and a lychee tea. The lychee tea was decent, with a good (but not very strong) lychee flavor. The taro milk tea was just disappointing. There was barely any milk/cream and it was VERY watery. The taro flavor wasn't very strong either. Do NOT get the milk teas.Overall, very good hot pot and will definitely come back (went twice before posting this review).