Ordered a Sourdough Breakfast sandwich. The sandwich is very dry with no condiments just egg, bacon, cheese on two pieces of hard bread. Window cashier was pleasant otherwise would have rated 1 star for quality of food.
The other employees that used to work here were absolutely wonderful! I don’t know what happened ever since they left this place has gone down hill. As of recently I’ve gotten gravely sick from eating here which has never happened to me at Dunkin. These new employees are rude and they mess up simple orders! I won’t be returning….
Best Dunkin donuts around. They are quick and they always make sure the order is correct!!!
If I could give a negative rating I would. I visited this location on Good Friday at about 630 am , my first visit and last, to treat my team to coffee and donuts as a thank you. What an absolute mistake that turned out to be. The donuts and munchkins were beyond stale , old and inedible. I quickly contacted the store and explained what I found upon opening the containers. I was told of course no manager was available and I could leave my info , which I did . Long story short I contacted their corporate office and was contacted by the district manger who asked that I return to the location for a refund. This was 6 days later. Once I arrived I found that I was over charged by 16.00 on top of being served old stale donuts. After 40 minutes of watching video of the transaction that clearly showed every item purchased the manager refused to issue the refund that I was promised and asked where the inedible donuts were. Six days later! He was rude , verbally abusive, condescending and appeared to find the situation amusing. After all this is donuts right? Well these donuts and coffee cost 60.00. Still fighting for a refund. FYI, independently owned and operated ,corporate has a very murky policy when dealing with complaints and refunds. They leave it up to the discretion and integrity of the owners. As always buyer beware , in my opinion these food items are old and carried over from day to day due to supply issues. Dunkin’s corporate wants the money without any of the responsibility for the day to day operations of these stores. In my opinion.
The place was understaffed because of callouts. Courtney took the initiative and stepped up taking multiple orders at once and completed them with no problem. However even tho Courtney did an amazing job, the manager in blue seemed to have a attitude problem because the stress from no staff, was too much for her to handle. Courtney definitely deserved better treatment and a raise in my opinion.
Honestly best Dunkin location they make the drinks perfect.
Each visit has out ghetto’ed the previous one! I literally couldn’t stand the rude ghetto behavior and left the drive through without finishing my order. Not to mention these people successfully get every order wrong don’t ask me how! This place sucks. I mean really. It’s sad one location can deter you from returning to all chains. Yuck!
Each visit has out ghetto’ed the previous one! I literally couldn’t stand the rude ghetto behavior and left the drive through without finishing my order. Not to mention these people successfully get every order wrong don’t ask me how! This place sucks. I mean really. It’s sad one location can deter you from returning to all chains. Yuck!
Absolute WORST customer service - for the staff working at 5:30 am. I'm shocked any place would hire the two working -- from the person taking the order to to her person handing the food to the person that could not provide a full refund and telling me to return when a manager there.Their tone was absolutely off - and for me - far too many other places to purchase donuts....won't purchase from here ever again and will recommend that other visit other locations.
Worst place to drink coffee, I ordered hot latte and the milk is not even warm. coffee tasted yuck!!