I’ve currently been standing in line for 15 minutes for four buns. There were maybe 3 other patrons who came into the store and left because no one came out of the kitchen to greet them. I won’t even comment on whether the food was good or not because the service was so poor.The strawberry lemonade also tasted like grape soda.
Terrible experience. The 2 of us visited yesterday afternoon, there were probably 3 other guests in the cafe and it didn't look busy at all. We ordered 1 coffee, 1 pancake and 1 waffle. They made the coffee first, by the time it was getting cold and had to be drank they had the pancake ready (took about 15 minutes), it was cold. No signs of the waffle. Another 10 minutes later I asked about the waffle and was told it only takes few minutes. Almost another 10 minutes later the waffle arrived - they served it in a takeaway plastic tray, which made no sense as we were eating in. When I asked one of the employees if they had a plate, I was told they were understaffed and had no plates.All in all: the food was good, the service was terrible. It looked like there was only one member of the staff who knew how to prepare food and drinks, the other staff members couldn't answer basic questions. I guess they like to make their guests watch their partner eat food while waiting for their plate. The menu reads toppings cost 75 cents, yet they charged us 85 cents per topping. It seems that they must have lost all their staff recently, otherwise I don't understand where all the positive reviews came from. I will not be back.
AMAZING CUSTOMER SERVICE, every last person ive encountered who works there has an unbelievable amount of respect and are very nice. The Boba is also SUPER GOOD. You should go again sometime.
Ordered two smoothies, then watched the 10 people that came in after us get all of their orders first. The guy totally forgot about us and when I asked where the smoothies were he said they were almost ready. About a minute later I heard the blender start, and our smoothies appeared a few minutes later. Tasted alright, nothing special.
I think I had just one bad experience. Their specialty bambu bubble tea tasted awful. Too many flavors and textures that I can't identify. Which is saying something because I love food and cooking.
Man o man what a great place what a great find. Super clean place the owner super nice.Recomend it 110% my kids love coming here now is their favorite spots so is ours now. You have a wide selection for everyone to chose from.BAMBU CAFE you must come visit.Our favorites areMango and passion fruit baboPeach andango baboMango yogurtPiña colada smoothieAnd there's so much to choose from.First order you get 10% off entirely order
Been a while since I’ve been here. We used to come once a week. We are about 20 mins away so when we got our order this time, we were really disappointed. We order our usual, the halo halo but it did not taste the same. Not enough sugar or coconut. It was definitely watered down with the ice since not much flavor was there. The ice cream scoop was literally one tiny bite. It used to be one good scoop.We also got a large taro milk tea… omg. So disappointed my husband said to throw it out when we got outside. But I said no, we are not wasting money. So I tried it and he was right.. tasted watered down as well. No flavor.. We definitely threw it out.
This is one of the best cafe in the DMV!!!I love everything on the menu.It’s one place that you can literally pick anything and you will falling in love with.Everything here are fresh and delicious.The cafe is always nice and clean.The staffs here are always very friendly.If you don’t know what to choose just ask.The parking lot here is huge, you won’t have trouble to find a parking space.This place is a dessert heaven for real !!!I can’t wait for my next visit.Why you are still reading this review???Go check it out now!!!
Fresh and Delicious. Store was clean with a very upbeat vibe. Great for snacks, drinks and desserts!
Ordered online a Taro smoothie with bubbles and Shrimp Wontons. When I arrived there were No bubbles in smoothie, “not ready” I was told, and no shrimp dumplings. Ok things happen I thought ‘what do you have that is equivalent’ he offered a sandwich and said briskly it was $2 more. No sorry and no attempt to make it right, just a refund for dumplings. The bubble-less Taro smoothie was good. Customer service is 1 star.