Quick service, food was amazing and Ashley our waitress was the best! Must come out and try the margaritas!
The wait was not long Seated immediately after entering. Hospitable staff, especially Shelby the Assistant Mgr. and my server Nakya . Impressed that I did not wait long for appetizer and entree.,The new dish, Cajun Seafood Fried Rice was a creative dish. I expected to taste soy sauce and more Cajun seasoning, however. I wore the right outfit for the large portion size. Nice atmosphere. Will try the seafood boil on my next visit. Now for the FREE key lime pie slice.,☺️
Thanks Tiera for your excellent service today ! The drinks were good food good and her personality put the cherry on top
Tiera was absolutely amazing !! Service was fast and she even made myself and my husbands drinks personally will definitely be returning soon
We are at the Owings Mills Hook and Reel absolutely fabulous Tiera is our waitress and she has been absolutely tremendous five stars for the hook and reel and five stars for Tiera
I ate seafood combo here adding snow crabs and shrimps(head-off) with garlic butter sauces. It tastes so awesome! By the way, the cheese cake there the best ever!The atmosphere and waitress are nice as well. I will definitely back again and celebrate my birthday with friends here!
So my family and I wanted to go to dinner , we chose to go to hook and reel and which truly was a mistake . We called in advance to get reservation , we had a waitress with very poor customer service . Our bill was all over the place and not taken care of correctly and cards were overcharged when specific instructions were given , I also got another family member a meal to go , which was supposed to be a chicken sandwich I seen online but I was given a bun sauce stuffed with lettuce and a chicken tender and one on the side . I’m truly disappointed and will never order from here again and everyone was not satisfied with there food or service and after everyone had a bad stomach and urge to throw up and the gratitude over our bill was not deserved. Never again ! If I could I would give a 0 star review but were going to give them one star because of the scenery.
I come here often but I had to make a review because the service I had was exceptional. Kaia was my server and she made sure I had everything I needed. My food came in a timely manner. She made sure my cup was always filled since I got a really spicy boil. This was a great experience.
Both food and service were great. We had the perfect storm: which consists of a cluster, shrimp and mussels. We added the lobster tail. It was seasoned really well. The cocktails were good also. I would recommend this place. It's in a great location.
We had a wonderful dining experience at this Hook N Reel. Our wonderful server, Kaia Glanville, provided amazing and outstanding customer service. Kaia was efficient, kind, patient and courteous. Kaia was professional and helpful. She made sure we got our food in a timely manner. Everything we had was so delicious. Definitely, returning to this Hook N Reel in Owings Mills, MD. Definitely, requesting Kaia Glanville, as our favorite server/waitress.