All incompetent staff. Don’t know how this place is still open
All incompetent staff. Don’t know how this place is still open
Terrible experience, they never get their order right, they take forever to take your order and the service overall is terrible. I order something very simple and they forgot what I even ordered at the window and they still gave me the wrong order. I had to go back inside to let them know about their waffle cone tasting really old and the staff didn't care at all. NEVER COMING HERE AGAIN!
Do not bother going to this location after 8pm. The 2 guys that work there do not want to be there and refuse to serve you anything other than a scoop of ice cream. If you ask for a milkshake you won't get one. I have been told milkshakes aren't served after 8:30pm, I've been told we don't make them at all because customers complain they melt too fast and they don't want to deal with it, they don't want to clean the blender, and most recently they said the manager told them "don't make milkshakes" because they don't make a profit from them. The Google hours say they close at 12am (it's on a college campus) and the door says they close at 10/11pm. It's a crapshoot if they are open for business. They say they close at 8:20, 9:10, 9:40, 10:15, random times depending on if they feel like working that night. You would be better going to any other Dunkin/Baskin if you don't want to waste your time and gas driving to this location. These 2 guys should stay in bed and management should find replacements for them.
They would not make two milkshakes 15 minutes before the stated closing hours because the had already washed the blender. I guess the allotment of dishwashing soap was used for the day. Ridiculous!
There was a BUG in my icecream I was licking my ice cream and then I felt something weird on my tongue then I took out a bug from my tongue! Do not go here ever
Every time I go to this location I receive one or two things, horrible service or no product.I would think after giving them the benefit of the doubt on multiple occasions that would change but it has not. Avoid this location at all cost!
Every time I go to this location I receive one or two things, horrible service or no product.I would think after giving them the benefit of the doubt on multiple occasions that would change but it has not. Avoid this location at all cost!
I ordered 2 quarts from them last night through DoorDash. They held my order over 45 minutes and when it arrived, it was not what I ordered. I called and it went to MAGIC JACK voicemail. I drove over and they actually closed on me 30 minutes before their time. Last time I order from this location. They now cheat their customers
There was a BUG in my icecream I was licking my ice cream and then I felt something weird on my tongue then I took out a bug from my tongue! Do not go here ever