Dunkin'

12613 Laurel Bowie Rd, Laurel - 20708
87 reviews
Coffee Shops Donuts Coffee & Tea
(240) 280-8099

Easily worst coffee place I’ve ever been. If you like all a roulette version of coffee with a high price tag, go for it. The guy argued with me when I asked what was in a drink because I have allergies. He either didn’t understand or didn’t care that I could be harmed by the drink. Not my first bad experience here either. Surprised it has such a high rating of 3.8 for the type of service I’ve received. 5$ later and still no coffee.

Used to love dunkin but corp keeps discontinuing all the creamer flavors that I liked. No butter pecan, hazelnut, or salted caramel.

I asked for an empty cup and he said it would cost $1.06 for a plastic cup lol.Wonder if they also charge for water cups given they are charging for an apple empty cup.

The one in laurel by the food lion they guy at the drive through ALWAYS has an attitude

I love me some Dunkin!

Good service clean place always gets my orders right.

I stop here every morning on my way into DC because they are convenient. Most of the older staff is friendly say good morning and it's a wonderful way to start your day. On the weekends they have a younger crew with horrible attitude. This is the reason for the two stars. Not to mention they always screw up my order. All I get is muti grain thin with butter and once in a while donuts. They put cream cheese instead of butter and when I order donuts they forget to give me. The attitude I got this morning for them forgetting my donuts was uncalled for.

I went to drive-thru, there was someone with thick accent. My order was simple; 2 coffee, one with milk and sugar, other one hazelnut, milk and no sugar. Although I repeated 3-4 times, I couldn't get what I tried to order.

Was terrible customer service and I think is the manager an Indian guy that throw the tray on me and I ordered ham and egg and he gave me sausage and egg and refused to change it ....So disappointed because this Dunkin' Donuts is close to my house and I have to deal with this kind of people ?

Sweet tea is always delicious and on point before 1pm and make sure you beat the crowd ; late night tea is a hit and miss