Arrived to the location 20 minutes before closing time. Waited at the drive through to order for ten minutes and nothing. No one took my order. When I drove up to the window they looked at me and ignored me. I understand the location was closing soon but customers should be waited on up until closing time.
Usually good coffee and breakfast sandwich food. Lines can be too long. Can't wait forever in morning when trying to get to work. Last visit took 15 minutes in line on way to work. Way too long.
Dirtiest dunking donuts in Laurel MD and by far the worst run. Kids they hire dint even act like they want to be there. You can see the rust and dirt everywhere. Sometimes your hot sandwich comes out lukewarm with meat not entirely cooked
The food and drinks are good as normal. But the service is consistently terrible!! Strongly recommend the Dunkin’ on Rt. 1 about 5 mins away from this location.
They don’t listen to what you order. I wish I didn’t go there. Now I get to be sick cause of a careless teenager.
Waited in a 3 person line for over 20 min…. 3 working drive thru 1 at from counter. Only had 3 donuts to select from. Drink cooler broken…. Worst drunken ever!
I ordered extra cream cheese on a toasted bagel … this has happened about 5 times already where there’s little to no cream cheese and I don’t know why. I’d give 0 stars if I could.
Fresh donuts. Good ice coffee late
Slow service. Love Dunkin’ but this location… don’t have hot food in morning or takes 10-15 in drive thru. I asked for box o joe, took 20mins. Wish I would have known before ordering and paying. Always something..I keep giving it a chance but never fails to disappoint. Didn’t get a receipt, I ordered iced coffee, they were out of straws. It’s always something.
Couple times now I've gone and gotten coffee that just didn't taste right. Latest order they got the sandwich wrong after I waited 10min in the store despite ordering ahead. Keep wanting to give this dunkin a chance as the location is convenient, but the product quality and service is so poor