My family and I drove out to the Arundel Mills mall Dairy Queen location from Crownsville for ice cream since the Odenton location was closed and upon arrival the staff were already breaking down the ice cream machine early prior to closing... it was 6pm and there's still an hour until closing at this location (7pm). This is highly unprofessional as there was nothing wrong with the machine, they were just closing up early and telling customers to get a smoothies instead... totally unacceptable, especially on Father's day!!!
Love me some Dairy QueenGoldandsilverlegacy.com
They still serve Orange Julius which a lot of the DQ's have gotten rid of, for this I will give them 5 stars forever!!!
I can’t share any details because as I was waiting for my wife to join me so we could order together they closed... 40 minutes early!!! I argued with them, showing their posted schedule and the owner said there was no business. Meanwhile in under five minutes they turned away 8 customers! The pandemic has caused businesses to become lax in their customer service and this is one more example of laziness!
Always love the Banana Split
It’s inside the mall, so it’s a bit more expensive than the stand alone stores. It’s also less varied in what you can order.It may have just been an unlucky visit, but the strawberry and pineapple toppings used for our banana split were terribly old. They tasted sour and the pineapple topping had begun to lose its color. Even the banana was old. We ended up having to eat around just about everything that’s included in a banana split making it a pointless treat!The staff was very kind, though. They were attentive and quick.Not worth the visit unless the Dairy Queen store is closed again.
Great customer service, ice cream turned out great.
They’re always sold out of everything the lady making the hotdogs very rude
Told me they didn’t have cherry dipped cones.Service is horrendously slow….
i went to get a buy one get one for $.80 blizzard and the girl told me that they didn’t do promos there. i’ve gone time times before and never had a problem with promos. apart from that, my blizzard wasn’t served upside down like how they’re supposed to be. the other girl gave me the excuse that “the cup underneath was broken.” so where’s my free blizzard?