Arrived about 7pm this past Sunday, the place was very slow, hardly any customers. I'm only giving one star because the hostess greeted us immediately and was very nice. We sat down for about 12 minutes, without so much as a "hi, be right with you", 3 different waitresses saw us, and there were literally 3 other tables in there. I was a waitress for 20 years and this was just poor customer service. We left and went to Denny's and had to drive across town because my teenage just wanted some breakfast!!!
My fiancé and I came in for a late last minute meal before heading in for the night. When we walked in and began to be seated, the server made sure to make us aware that they were very short staffed with only 3 of them working and that they would only serve breakfast(which was absolutely fine). Upon being seated, we had the sweetest server and the absolute best service. Hannah made sure she checked on us among the other 3 full tables she was helping. The food was amazingly quick for there only being 2 people in the back and 1 server. I just wanted to express my experience, these 3 girls made a GREAT team effort to make sure that the service given was the #1 priority.
AC on,very cold. We moved to another seat and several others moved as well. 2 parties came in after us and were waited on but we weren't. Finally did get our drink orders taken. She forgot a coffee and we waited over 10 mins for creamer. Food order were wrong. We waited so long we just dealt with it. I had a 25. gift certificate ( not card) Noone knew how to take it off the bill.Even the manager on duty couldn't figure it out. So they just deducted 2 meals off. It was suppose to be 25.00 off but He only took 20.58 off. I am thankful to the staff that showed up but I won't come again. I only ate here because my grandson wanted to. When we got in the car to leave he said " Sorry I made you all eat here" .
Arrived at 10:30am was told a 10min wait. I said no problem gave my name and number and told they'd text me when my table was ready. Now I am a patient person and understand everywhere is short staffed. Waited an HOUR until I decided I go in and check. Was told it would be another 45min wait. Went next door to T.G.I.Fridays since at this point it is 11:45am.
Friendly staff and good service.
Horrible place to eat, waffles came out looking terrible, turned it over and looks like they scraped the half of it away and you could still see the batter wasn’t cooked. Rest of the breakfast as soon as it came to the table was completely cold. No real response from the manager beside yeah I wouldn’t eat it either. Why is it so hard anymore to just get a good quality simple breakfast ?!?! Times have changed for sure ! I would never eat in any IHOP again, they should be out of business, but it’s not going to be long if they keep serving trash like this.
5+ empty tables in the restaurant but so many people in the lobby, waiting. They move super slow. They even continuously mess up online orders. Never had a problem with the food though.
It’s IHOP. Concerning the lack of staff our meal was quick and good.
It was a little busy. But service was good.I had there burger it was great
Excellent food and super service! Highly recommend!