They messed up on my coffee, I asked for hot coffee four cream 2 sugar, and they gave me a iced coffee, then when I told em it was supposed to be hot they remade it hot with four sugar 2 cream... so it was really sweet... I don't want to dis em but try to pay attention to how people order or your complaints will be through the roof from others.
They are NEVER open until 7pm! Usually have the donuts pulled and thrown out by 6pm and gates closed soon after! I am at that Walmart every week and unless I am there before 6pm forget it! JUST CHANGE YOUR HOURS TO 6PM! problem solved!!! It was closed at 6:15pm today!
friendly staff. always great tasting iced coffee
If I could give 0 stars I would ! By far the worse service ! Today I ordered online had my mother inlaw pick up for me , they forgot my snackin maple bacon wraps (2 of them ) and didn't even give me the right donuts after calling 10 times someone finally answered , girl said oh idk I just got here ok so put someone on the phone who knows ! So the guy said oh well idk what you want me to do , umm how about give me my money back for the stuff I paid for and didn't get or replace my items ?! So he said come back I'll replace your donuts and give you the wraps ok ! So my mother inlaw went back for me guess what now they refuse to give me the right donuts I paid for oh and the wraps are just regular bacon and not the maple sugar like I ordered ! Now I can't get anyone to answer the phone let's not mention the wrap is hard and cold !! I will not be going back to this Dunkin donuts what so ever worse customer service ever and the people are rude as they come !
Most of the time they have screw up on my order. Ill order a ice coffee they give me a ice tea . not a place ill go for coffee any more this is one of the worst ones i have gone to
I placed order on 7/22/21 at 6:54 arrived @ 8:42 for pick up cashier ignored me till I called out asking about an order for me she smirked at me and said I have an order for Nicole we've been having technical issues and walked away looking at other customers smiling she was recently hired and every time I am late for work because she never has my order ready and she is rude. I Paid for order I didn't receive and she didn't offer any help
You can just tell these employees hate working there.
Staff too slow
I got a box of 50 donut holes today and they were so hard and dry.. they went directly into the trash! I will never go to this Dunkin Donuts again and I advise anyone wanting fresh donuts, drive to a different location. I gave them 1 star, however if I could give them a 0 I would.
I went in and asked for 2 donuts then later changed my mind while she was at the register for a half dozen. They not only rung me up for a half dozen but with 2 donuts on top of that. When i saw them take out the box for the 1/2 dozen they gave me a separate bag for the 2 donuts i wanted to order in the first place that i told them nevermind to. When i tried to correct their mistake, one looked at me and said "Youll have more donuts to eat." Never asked if they could fix the problem or if i wanted my money back. The comment was rude and i will never give them my service again.