I patronized this establishment on multiple occasions. The food has always been pretty good. Today my mom in town wanted a Steak and cheese so I decided to order from here. Well after waiting 45 mins for our order we open up the subs and they weren't what I normally would receive. Pictures will get posted. I called the establishment to get my food replaced and they refused to replace the food. As a business customers should be satisfied especially when they aren't happy. I'm embarrassed I even spoke so highly about this company. Now we have to get more food because I had surgery and can't cook.
Been ordering from here for a long time. First off.. Let me say. Jackie is wonderful. She does her best to please. With that being said.. I placed an order for 2 pies. They arrived 30 mins past their expected arrival time. They were cold. I brought it up with management who agreed to send me out fresh pizzas. Now as I have to wait for my food. I was told that I must send back the old cold pizza LOL! So I'm sitting here with cold pizza in front of me starving and now have to wait.. again.. to eat.. And they want their cold pizza back LOL. What are they gonna sell it? Throw it away? Seems like should probably just let the slighted customer have some cold pizza for their trouble and inconvenience.. I would rate this lower then 2. But, Jackie is the shining spot of an otherwise standard pizza place. Cold pizza.. warm Soda. I could see if I was trying to take advantage of the situation. But they were apprised and aware my order was late... Stands to reason it might be cold. So I shouldn't be treated like I'm trying to scam them especially as a long time customer who has never complained once... What a disappointment I now have to find another pizza spot. BTW. It took them ANOTHER hour to get my remade Pizzas out to me. And they were just warm.. Absolutely terrible experience.
Of the 5 times I have ordered from this location in the past 6 months, 4 of then were not right. Of the 4 that were wrong, 3 of them were just the cashier not giving me my entire order. In turn, I had to go back for those items. 1 time, it was a chef error, which I had to go back for as well. Just make sure you're getting everything from them, as ordered, before you leave. Food is as you'd expect from a non-chain pizza place.
Great place to dine in or take out orders. Always fresh food and customer service is EXCELLENT!!
Unbeatable Deal!! 2 Slices & 16oz MTN Dew
So I've ordered from here for years I've never had any problems. About 2 weeks ago I ordered food an hour and a half went by it was not delivered so I called spoke to the owner who told me that the delivery driver not for my drawer and called my phone which was a lie and I told him that I told him I had been home and I had no missed phone calls. He didn't seem to really care didn't want to seem to fix it. So I will not be ordering from them again customer service there it's not what it should be
Just ordered a gyro with onion rings and wings ????wings and rings were burnt to a crisp...and gyro was cold and was late on delivery, lesson learned never again
Was a loyal customer. But the service has gone downhill. If a male answers the phone hang-up and go elsewhere. Everytime this guy answers my order has been wrong, late, or they have left a portion of the delivery at the shop. This last experience... I had to wait an hour and a half for my order.. it arrived 30 minutes passed the ETA and was cold. During that time I called 3 times and he hung up on me twice. It took so long I was able to drive to the shop, speak to the staff, call the manager, and get back to my home before the food was delivered. I have not heard back from the manager.I do have to say if a polite lady named Jackie answers you should be in good hands.
I order i cheeese pizza here bad service really dissapointed the cashier was nice but the people who make the pizza they make it terrible i order i cheese pizza was terrible all the cheese stock in the box and even a slice of pizza without cheese like wow this is the worst pizza that i have in my life and the pizza was cold and soggy is not crunchy like the guys that make that pizza dont like the Job i never going back to this place horrible dont recomend to buy a pizza hereRespose from the owner
Ordered a takeout sub and was very surprised with the taste. The steak with ham and pepperoni was delicious Worth the time!