Pathetic very disrespectful and dirty customer service of that white girl who took my order 07.20.33pm on May 23rd. If she will be my cashier next time. Star bucks will be loosing then 10+Year customer. And i will not be going to any other star bucks. Don’t want to describe the issue but Manager have to took quick action otherwise SOON customers will be angry as well
Staff always friendly and smiling...love this? Was with friends enjoying a birthday cup 'o java.
Nicest, most efficient Starbucks employees I’ve ever met! All of the morning staff members on 3/2 were so kind when anyone walked in. Good people (good coffee :)
Unknowingly showed up when they were closed and instead of telling me that they were closed they two employees just gave me dirty looks. I had to find out they were closed by walking back to my car in the cold and looking it up myself. Highly disappointed and will be telling my friends not to come here again.
Super friendly staff and positive vibes. Excellent customer service
EXCEPTIONAL customer service, ALL THE TIME!My husband and I visit this location often. The staff have ways been super friendly and welcoming. This recent trip stuck-out to me.We visited late yesterday evening and was helped by Angelina. She was super friendly and welcoming, and delivered exceptional service! As much as well love the drinks, we return to this location because of their amazing staff.
Great customer service from Angelina. We had one of our drinks made incorrectly in the morning and she was very receptive, understanding and radiated cheerfulness when we came in the evening.She made us the correct drink and should be commended for her conflict resolution, customer service and cheerful personality.
Tis the season for Starbucks holiday drinks but when you order a latte it shouldn’t taste just like milk and the sugary stuff they add to give a Caramel Brûlée Latte it’s flavor. I’ve ordered this latte for years and this is one of the worst I’ve had. The gentleman Byron who took my order was very nice and friendly. Unfortunately the barista who made it may need to spruce their latte making skills.
My husband had gone in earlier in the day and excitedly came home saying he had a surprise for me. He had ordered me the ice sugar cookie almond latte (by the way, it is my new holiday fav!) & was excited to come home with it. Unfortunately, what he brought home said "Iced Chc Alm Esp". It like tasted chocolate. My husband called & the staff member who answered was apologetic. She said to come by for the correct drink, at our earliest convenience, and they would give us the correct order.We went in toward their closing time. We were greeted by Angelina and she was super helpful. When we explained what happened earlier in the morning, she was understanding, apologized, and took responsibility of the issue (even though it probably wasn't her mistake). She was super cheerful, hospitable, responsible, and delivered phenomenal customer service!My husband and I go this location regularly (because our dog likes to take us here way too often, for her puppuccinos), and the staff at this location has always been super friendly. Angelina still stood-out with her willingness to make sure I got my drink corrected and just showing a lot of holiday cheer.
I have probably bought 1500 cups of coffee from this location over the last few years. For the last couple years this store has sucked. I get the same thing every time. Tall pike with creme and 3 sugar. Its never consistent anymore. To add to that the same girl that i see almost every day for the past few years and never charged me before all of a sudden is saying i have to pay 70 cents for creme with my coffee. I have been to starbucks locations all over different states i have never had to to pay for creme in my coffee. Today i went in as usual the girl took my order and informed me that there was no coffee and she had brew more. I said ok no problem. I waited 10min and checked back and she totally forgot about me. I was standing infront of her the whole time. What is going on with this place. Im not going back there.