I like &pizza in general, this specific store I'm content with, but the only thing I don't particularly like is how &pizza has an online menu and unintentionally misleads customers thinking they can get a certain pizza from the online menu, when some stores (like this one) don't give their workers the menu recipe or give them the needed ingredients for the pizzas. Other than this, the staff here are nice and friendly, they are also flexible to changes in your orders. Note: Please don't be a Karen and throw a fit unnecessarily, these workers are trying their best, and you should consider their well being over your hungry little stomachs. I've witnessed a Karen scene happen recently and it is unsightly and sickening. Enjoy &pizza
George who was making my family & I food, was more than accommodating. When &Pizza had seemingly ran out of all of the vegan options for my Vegan Knots George offered to make me an alternative version with toppings of my own choice. Also when my son had mistakenly ordered his pie with no cheese; George remade the pie for my son & remembered that we had been to his location a plethora amount of times & all his good efforts would not go to waste. Simply put George is HIM !!!
Great pizza and service as always. I love the plant based chicken and vegan options. The shop is organized and the crew will always give you the best recommendations.
Great pizza, but depends on who is working behind the counter. Had a pizza with 4/5 pieces of chicken on it, another time, there was so much chicken I couldn’t see the base. Overall tasty stuff when you want something quick to eat
We came into the store at roughly 7pm on a Tuesday. There were at around a dozen people waiting for their online orders. When we approached the empty "order now" line, one of the workers informed us they were backed up and the wait for a pizza could be as long as an hour and a half. He stated: "you're better off going to eat somewhere else". So we did. We went to the new Gaithersburg Square location where they handled our order easily.Whatever the reason the Germantown location couldn't handle business on a weekday night, we hope they get it fixed because that's not how you handle business.
To the staff working yesterday evening!I was there at 6:20pm yesterday 3/24/22 waiting in line to get our orders placed. The whole order took an hour. From the first lady staff who took our order had multiple online orders to in person orders. By the time we got to the end of the line the gentleman who was boxing and taking payments in between the online orders to our orders took exactly an hour.I want to give a HUGE SHOUT OUT to these amazing staff from the beginning till the end and every staff member in between under so much pressure with the online orders and in person we’re EXCEPTIONALLY professional and so positive with their attitude and smile. I just couldn’t get mad about the wait at ALL. They kept their calm with the complaints of the customers and the orders that were backed up! I want to THANK YOU for ALL your amazing service! They absolutely deserve bonuses for yesterday! To Management- Please reward them for their excellence in customer service!!!
I am such a fan of &pizza! Please do not let the line fool you and stop you from coming in. The line is long but the service is quick. So good! You really can't go wrong here. I recently ordered their garlic knots and it was so delicious! I was extremely satisfied.
This place never disappoints you with their fresh quality products and services. I don't live super close so I make sure I get 3 pizzas. Their chocolate cookies are always the best. &pizza rocks! You definitely have to pay them a visit.
The worst was today. We've been to this one 6 or 7 times. The music is so LOUD, you have to shout to be heard. I asked for a hot honey and garlic butter in a to go container and got my hot honey but they put the garlic butter on the pizza. The & pizza in Crown is 1,000 times better, the music is not blaring and they are a lot better at their jobs.
The employees are very friendly snd I love the fact they make the pizza in front of you. Always great quality and quantity! Super delicious