I took my grandsons (2 and 4) there on 2/17/22 and it was very disappointing. I was surprised that they would not allow us sit inside (all the chairs and tables were pushed to the wall and stacked up) and there was no where outside to sit and enjoy our “icecream creations.” The mask mandate was lifted in Frederick County last week!!! But we could still put our hands all over the levers to fill our cups and the shared spoons to put toppings on our icecream without a mask!? We ended up just sitting by my car on the curb. I think they need to allow patrons to sit inside like every other business now or they will be going out of business like so many other Sweet Frogs. My grandsons enjoyed the icecream but I will not patronize this business again. By the way- I wanted to support a local business so didn’t mind spending $14 on 2 small cups of icecream with toppings. But I will not go back.
My kids enjoyed the ice cream, however, we almost walked out upon arriving as other kids were climbing under the glass and into the display with the toppings. This behavior was not stopped by the employee. If it was not so late, if my kids expressed discomfort with the situation, or if they did not wish to avoid those toppings, we would have left. I anticipate we will not return.
There prices is way to high, My daughter bought one cup of yogurt and it was $11. She gave salesperson $20 and she gave her $6 in change back...
Exactly what you want from a great froyo shop. They have a good combo of froyo flavors and a very large amount of toppings to choose from as well. The place is always clean and the staff is very friendly!
Came here on lunch break. Waste of time. All the flavors are ice cream flavors like choc/cookie n cream/peanut butter....no real fruit flavors to match the summer/diffrentiate from ice cream/match their fruity toppings. Bummer. The 2 stars are to credit the cleanliness of the location.
They are making everyone wear gloves. Bathrooms are closed and no eating allowed in the store. If someone feels covid is a threat, that someone shouldn't come out for yogurt. The staff is immature. Whispering and turning their backs to customers.To anyone reading reviews before coming here; check out the responses this store wrote to others. They seem to make excuses.
Love frozen yogurt on a hot summer day! Still using gloves - that's all good - masks optional.
My experience tonight was so disappointing.. I was taking my youngest daughter on our father daughter date. And she asked that I take her to sweet frog which has been her favorite treat. And due to the mask mandate being lifted I didn’t have a mask with me. When we entered we began to get our yogurt but that was when a lady informed me that we needed to have masks, and I informed her that we didn’t have any, to which she replied “we do not either but you need them here.” So although the state mandate has been lifted their policy is a very strict no mask no service still. I was thankful in a way that she spoke to me, so I could avoid supporting a company that is willing to be so unkind to someone and their child over an issue that is no longer a legal mandate.
My experience tonight was so disappointing.. I was taking my youngest daughter on our father daughter date. And she asked that I take her to sweet frog which has been her favorite treat. And due to the mask mandate being lifted I didn’t have a mask with me. When we entered we began to get our yogurt but that was when a lady informed me that we needed to have masks, and I informed her that we didn’t have any, to which she replied “we do not either but you need them here.” So although the state mandate has been lifted their policy is a very strict no mask no service still. I was thankful in a way that she spoke to me, so I could avoid supporting a company that is willing to be so unkind to someone and their child over an issue that is no longer a legal mandate.
My family and I love coming here. They have a great selection and even sugar free options. Place is clean and staff is friendly. I believe now the only frozen yogurt place like this in Frederick now. Not sure why some are complaining about the pricing. It’s average for this type of place.