Ordered the large number 12, supposed to be well done. Received a large raw meat bowl of pho with a staple inside. Called the restaurant to make them aware and the guy didn’t care at all.
It was disgusting didn’t get all I ordered it was spilled everywhere and smelled like dogs it was terrible
Our food was very disappointing! Our summer rolls were the worst we have ever had! They were literally warm soggy lettuce with frozen shrimp, zero freshness or flavor. The peanut sauce didn't taste like peanut and was totally watered down, the consistency was water like as well. The pho was also awful. The broth was super sweet, it was not at all savory or flavorful.
I must preface stating Pho Basil is located in Frederick, MD, not Northern VA, DC or even the Rockvile area where Pho restaurants are more common. So there is llittle to no competition in the area.The GOOD... Pho Basil is ok, and the dining area was relatively clean. The pho broth is slightly above average and the meat and noodle quality is good. I got a smaller bowl so I cannot comment much on the quantity of meat but it was right for the bowl size.The BAD... The green vegetables (Basil & Cilantro) were NOT fresh and I didn't even want it in the soup. However, the chili peppers and bean sprouts were fresh. ALSO, the "fresh" garden roll wrappers were not so fresh and my biggest disappointment was bland and watered down Vietnamese iced coffee.As the only choice in Frederick, Pho Basil is ok because of the broth can tide you over if you have a Pho craving. However, relative to other Pho restaurants closer to the DMV, overall it's not as good.
Pho is delicious! Broth is so flavorful! Will definitely be back again.
Owners/cooks/servers are all lovely and very customer oriented. Restaurant is clean, and the food is authentic and helps warm my soul and spirits. Peaceful place to relax and eat Pho (my favorite isNIG bowl of the “house special “ ). Other specialties offered as well as Thai tea and other dishes. Susie Brown-Barboúr New Market, MD
We’ve been here several times and absolutely loved it, way more than the better known place in town that was endlessly suggested to us. Over the course of the past two months the service here has gone completely downhill through Grubhub. They’ve cancelled our order twice with zero explanation even though they are listed open on Grubhub. If it’s a missing menu item, THEN TAKE IT OFF THE MENU FOR THE DAY! They’ve sent us a single leaf of Basil before with a handwritten note that says “sorry we’re out of Basil” How ironic, considering your name is Pho BASIL! They’ve sent us no Basil in the past and just sent us a handful of cilantro. I’ve called them and gotten a full voicemail box message on a few occasions. I’ve given them the benefit of the doubt too many times for the sake of decent Pho. I’ll never order from here again.
Can't wait for the next visit. Fast service great food they way Pho is ment to be.
Pho was good! The bowls were a little smaller than average and service was lackluster. However, still a good dining experience as the fresh herbs and pho made up for it.
There are not enough good things to say! I had never tried Pho and this was my first place to go because it was highly recommended. Oh. My. Goodness. Amazing! I love the broth they use for their Pho! And the sizes?! Wow! So good! I also tried their spring rolls and that is a must for me every time. The flavor is really amazing in everything I get. I also like to spoil myself with their bubble tea. Try the Taro Tea. You will not be disappointed!