I would give them a 0 star if I could as their service is absolutely terrible and the management doesn't seem to care about their business for this Ellicott City location. The teenage male working on the left drive-thru window was unprofessional, rude, and careless and even left a few things out of our orders like the actual receipt, chicken tenders, and even straws for the three drinks that I ordered. Also, the food was rather lukewarm and definitely tasted less fresh. I immediately phoned Checkers HQ to investigate as not receiving a receipt just didn't seem right. Unfit people working in this location would have my family and I steer clear of ever coming back to this Checker in the future!
We love checkers but this location by far has the worst customer service. I continued to patronize them because it was a closest one to our house. Mother’s Day at around 1 PM was the last straw person taking the order was very rude, and matter-of-fact. This was not the first time I’ve experienced not only the employees attitude but order being wrong. Management needs to step things up. I will continue to patronize checkers but not this location. I’m done.
We frequently visited this location today was disappointing. Asked to add tomato and onions and no ice in drinks they failed on both. I'll update rating after next visit.
Love Checker's. The fries were great. They were open late and accommodated our larger order.
Believe or not , I love their chicken wings. Very fresh and marinated just right.
Food is always consistently good. Drive thru times aren't bad either.
I haven't been to Checkers in a while, so the staff had to help me figure out what I wanted. They were extremely patient with me, helped me figure out what to get, and the food was great. I will be back in the future.
The service had nothing friendly, got food fast. Chicken balls are a strange texture but the fries are delicious!
Probably one of the worst checkers around the area. You should check your order before leaving if you made any changes or to make sure they have you everything you ordered. Also, deals you see specifically for the location on their website are not honored more than half the time.
Pretty tasty burger and fries for late night dining. Fast service !