Smoothies are good. They seemed too busy and rush orders just to have you wait. Smh. All wraps are served hot. I wanted a Caesar salad wrap.... cold! Told they have to heat the food. Pricing not worth portions. Staff not great at helping to assist with selections as a new customer. All I recommend is a Smoothie however you can probably get a better deal at the smoothie bars in the mall.
By far the only place I have found smoothies made out of the closest thing to the freshest fruits (rather than juice or concentrate). And they are delicious. Ordering online is super easy an offer a lot of customization. Their chicken pesto flatbread is my go to with a mango, pineapple and spinach smoothie.
Best smoothies ever but a really bad location. The Walmart next door makes for a stupidly annoying parking lot.
We recently went to the columbia location on dobbin road, to get the uasal smoothies and food items as we do. March 1 2022, i sent my 15yr old sibling in by her self to pay for the order which consist of 3 smoothies and 1 sandwich, she did not recive a recipe and she told us that the order was 30 dollars which seemed about right because that’s what we normally get. When i checked my bank account it said 56.67 dollars was charged, we were over charged so we decided to call tropical smoothie and asked them can they refund us back for 26.69 because we didnt get 56.69 dollars worth of food. They told us to call the bank and continue to mock us and at the situation. They continues to tell us they got “us” on camera but, she went in by herself and they also said she had a different hair style than the one she had, so we politely told them that it was not her, And we would like the difference back and we would also like to speak to the owner. They gave us the number and continued to mock us and the situation. It was the worst costumer service ive ever delted with in my life.
Always have great healthy choices and my daughter loves the watermelon mojito smoothie and the different wraps.
I have always enjoyed the food at Tropical Smoothie but today the customer service was horrible at the Columbia Md location in the Dobbin Shopping Center. I waited patiently for my food for 15 minutes. When the cashier was asking about the order she went in the back and was given the order off of a station. When I asked how long the food was there she shrugged her shoulders. I told her an apology would be appreciated, which was not received. I work in the service industry and the lack of acknowledgment for this mistake is inappropriate and unwarranted. Poor customer service has sunk once thriving businesses. This business would benefit from a Chick-fil-A Training(s).
I have always enjoyed the food at Tropical Smoothie but today the Customer Service was horrible at the 6455 Dobbin Road, Columbia, MD location. I waited patiently for my food for 20 minutes. When the cahier was asked about the order, she went in the back and was given the order off of a station. When I asked how long the food was there, the cashier shrugged her shoulders. I told her an apology would be appreciated, which was not received. I work in the service industry and the lack of acknowledgement for a mistake is inappropriate and unwarranted. Poor customer services has sunk once thriving businesses. I will spend my dollars where they are appreciated. This business would benefit from a Chick-fil-A Training(s).
Food was excellent, just too much mayo on the sandwich
Smoothie and shrimp wrap was delicious ?. Would appreciate a few bar stools or a bench to sit while waiting for the food to be prepared.
Good Food and Refreshing Smoothies! I have tried the Chipotle Chicken Flatbread and the Jerk Wrap and the Sunrise Sunset Smoothie, they were great! Clean store and friendly staff. Definitely coming back to this place!