Staff very friendly ? I always use my app every time I order no issue at all.
Jacob and Gabe are the Homies.These guys are life savers. After a long day they always are on point.Thanks fam. Best smoothie king in MD.And they held the store open for me. Very respectful.
The staff there is friendly and efficient! The smoothies come out out right everytime!
Ordered two smoothies today ( Fri Oct 29 2021). Delivery time was stated 2:58p. Long disappointing frustrating story short… was informed order delivered to wrong address…not my problem) and manager will not be in until Monday( Nov 1 2021)!!!! And Zander who I spoke to doesn’t have enough initiative to make a decision . First and last time of patronizing this business! I suggest some customer service training though. I rate you a negative.. I could not post without at least one star. Poor Poor Customer service.
I just started working in Columbia and I was exited To know that a smoothie king was super close to my job! I’ve been here atleast 3-4 times since working out here ! First of all the costumer service is straight up pathetic ! Every time I have called every person who has answered the phone sounds like they are picking up their personal phone. They are always MONOTONED AND SOUND LIKE YOU ARE BOTHERING THEM. Today I went there and there was an African American female at the cash register (low pony tail with part down the middle). She greeted all the white customers with bright eyes and preppy voice but as soon as I walked up she gave off a very unpleasant greeting. She gave me my total asked me “cash or card” very annoyed and before I could even tell her card she turned and walked away. She didn’t ask me if I wanted my receipt. She called out EVERYONES order by the name of the item or items. When it was my turn my back was facing the counter over by the door the same girl that took my order said “here you go” put it down on the counter and walked away.. I said “oh is this for me” only because I didn’t want to pick up someone’s order! She replied AGAIN WITH HER BACK TURNED WALKING AWAY “yeah”. She snatched my receipt out of the machine balled it up and threw it in the trash. This is very disheartening to be treated so poorly especially by my own people. I’m very disappointed and will not be returning to this location ! Every staff in there has nasty attitude problems.
great costumer service and clean working area
I am so impressed with EVERYTHING at this Smoothie King. The staff are all friendly, courteous, and kind. It's so refreshing to see this and it truly makes my morning to go in, receive a friendly greeting, a smile, and being recognized by everyone. I have been frequenting this location almost every day for the past few months and have never had a negative encounter.AND the smoothies are so good! I honesty would not visit as often if not for the friendly staff and the consistency of the smoothies. Thanks for being such a positive influence on our community, it's a blessing to me every time I visit!
I got a low calorie, low sugar treat and didn't have to break over on the diet. Great job Smoothie King!!!!
Excellent Customer Service. This location is awesome. Tastes great with a smile.
Garbage with fake flavors and fruits