So, for the first time in the history of GOD AWFUL DoorDash, I got my pizza for the first time. I neverrrrr get the pizza at all or not without reordering and waiting three hours. I called and spoke to the young man at Pizza Hut and he offered to write a note for the DoorDash guy w specific directions and he did exactly what he said and guess what I GOT MY PIZZA AND FAST! This is customer service. And thanks to Luis, the first DoorDash guy with enough sense to follow directions. Kwame, give this kid a raise!!
This is one of the oldest pizza huts in Columbia. Today's veggie pan pizza was excellent. Crisp crust. Gooey cheese and tasty veggies. Service was stellar. The server wore multiple hats: greeter, cashier, cook, and waiter. He did and outstanding job & had a fabulous attitude. Pizza hut needs more staff. This fella shouldn't have to work like a mule. For shame pizza hut managers.
Very cringe-y. Ants, outdated, dark, hot. I had a craving for "sit down pizza hut " it was the only one we could find. I was excited no one else was in the dining room (when we arrived). When we walked in the young men (employees) looked at us like "what are you doing here?", lol I get it, there's probably not a ton of in person dining happening. But we left as soon as we noticed more than 20 ants, leaving some food behind because I was starting to itch. Husband said the mens room was so filthy he couldn't use it to wash his hands. We tossed our brownie for fear ants were crawling in it before we realized how many there were. Just overall, no thank you. I'm scratching now thinking of it. *shiver *
This Pizza Hut has been in this location for years. It made it through the Pandemic and continues to give great customer service. The pizza always hits the spot. I like cheese and sausage and sometimes just veggie.
They just don’t know how to cook a pizza properly
Hard to fathom level of staff incompetence at this location. Pickup order made at 7:20pm for 2 large pizzas. They were somehow sent out for delivery while I just standing there. Staff continued to claim pizzas were in oven and ready in next 5mins. 45mins later, driver returns with the pizzas where a pony tailed staffer quietly puts them in the warmer, and them removes them to hand me the pizzas. I refuse to take these pizza not knowing where they were or if they were opened. Only after they noticed I was phone recording them were new pizzas now put in oven. Once these new pizzas were handed to me, they were incorrect as they were medium. I had ordered large. With a kid in car, just very frustrated took this incorrect order. On my way out a young lady who came to store right after me at about 7:23pm asked about her pizza carry out order. Was told very familiar story..pizza in oven and be right out. A full 50mintues of us both waiting on our orders where the tv update screen showed they were ready long long time ago!
The pizza was undercooked and the crust was raw in the middle. I would rather wait an extra 10 minutes for a fully cooked pizza.
i ordered a pan pizza - the one I got was not properly raised from periphery - also it had too much of sauce though I requested for light sauce
Get my order right and should of made sure the pizza was cooked all the way was very disappointing with it which is sad when I spent over 60 dollars
Barely any toppings on pizza. Please provide a decent or generous offering. There was only 6 sliced olives on the pizza.