Only been to this restaurant twice and this particular location once. Just like my previous visit the food was good and so was the customer service.
Great customer service, good subs, and great Zapps chip selection.
No places to park often under staffed
Waited 30 mins for two grilled chicken sandwiches. Major inconvenience when you have things to do
Poor service. Was waiting for my order 30+ minutes after it was supposed to be ready. I felt like I asked fairly politely where in line was my order. Worker could have told me it would have been an hour wait I was just looking for an answer but instead he snapped and said “you know what, you and apparently 400 other people had the idea to order right this second so maybe you should wait with everyone else”. Sandwhich could have used more bacon.
Very rude and unprofessional girl that works at this location. I’ve never received customer service as such. Asked to speak with a manager that act as if she was nervous or scared. I believe the manager was new because other associates were showing her around.Just a very unpleasant experience and will be my first and last time visiting.
I gave this place multiple tries, just to make sure it wasn’t a fluke - but they underfill their sandwiches consistently. It’s always 1 thin layer of meat, and in the end their sandwiches are half the thickness of other Potbelly locations.
Good food but interior is getting old. Needs a makeover ASAP. Customer serve was good
Whoever the manager Is. is very unprofessional all she did was put my on hold after they delivered just bread and a piece of meet on it. I asked kindly she just kept hanging up on me. So that was a very bad experience. I lost 30 Dollars of food.
Generally this place would have gotten four to five stars but they lose a star for losing track of the order and by just terrible customer service. The manager he's trying with the staff but the staff got to pull it together quickly.