José at the Cockeysville, MD provided substandard service. I ordered a medium cheddar ranch chicken sandwich meal with a fruit punch drink.1. The sandwich was not what I ordered. I was served a pecan chicken sandwich that I did not enjoy.2. José did not give me a choice of Fries.3. My drink was watered-down and mostly ice.I am tired of having paying for bad service. This was pretty bad indeed. Even on his first day, José should have provided better service.Had I not already left the restaurant and the Cockeysville MD area, I would have certainly asked for a refund.
Food was ok. But the place wasn't clean. And the soda dispenser was out of ice.
I love Arby's food, but this location sucks. Everybody speaks a different language and didn't know what wanted. They were rude and condescending and I stood for more than 5 minutes before someone even talked to me. They paid little to no attention to me and helped only the drive thru. It was never like this before. They should fire everyone, close the restaurant, and hire new.
Arby's is my favorite fast food! I wish there was more of them in New England! The plain roast beef n cheese is my fav, i order it dcery single time. The berry sauce with the jalapeño poppers is amazing, and I love the poppers themselves, crunchy with just the right amount of heat. YUMMY!!
Everyone was friendly and the roast beef was excellent.
What a truly terrible place to work. Please look at the negative reviews and know why they're here. Firstly I have a disability and numerous times I was mistreated on the job while here. Deserves a half of a star really
I asked for a Ruben I received a chicken sandwich. I will never go here again. Was asked for another card, but once it was tried again I guess it was fine. No sauce. Just bad wish I checked reviews before I went. No one was there guess that should have told me.
This place is disgusting, couldn’t even eat my food. It was obviously sitting out for hours. the bread on my sandwich had hair on it as well as mold. The fries were not even filled up all the way. Chicken tenders were very nasty as well. I attempted to eat the fries until they tasted like they were sprayed with some chemical. Do not come here!
I am absolutely done with this location. I've had issues before but this was just bad. They were out of some of the stuff we ordered which was whatever but when we got our food we asked for Arby's sauce and that was it. Well we Ordered a #1 and a #9. They were out of bottles waters so we got diet Coke but... the Premium Nuggets, not so premium.. No Straws, No Sauce, and our Fries, were kids sized. One of the cups of Diet Coke had no ice. (Noone asked for no ice) And they charged one of the meals by item. Tried calling twice but no answer. Its like this location has given up. And so have I...
It was alright it was all being ran by one person I've Def had better Arby's