Food was good, but our server SUMMER was AMAZING! She truly represented her name, because summer is a new season and also a breath of fresh air.
HORRIBLE SERVICE by Kayla!!! Don't come unless you're not hungry. Be ready to wait from 1 hour 30 mins to 2 hours for your food. Waitress had a disgusting attitude, we were nice the entire time but she did not cooperate. Food was good served cold. And incomplete. We never got our pancakes or our french toast. Server's name is Kayla ?
Service was great! Although the excellent waitress Saudia served our table. The other servers did not pass our table and ignore us. Atmosphere was clean ?. Second time there and will visit again!!
We were traveling from outta town and had a really good time. We needed a nice, enjoyable meal and that's exactly what we got. The food was delicious and we received great customer service. It was a busy Sunday brunch, but we still had a great time. I appreciate the warm, welcoming environment. Thank you very much.
Only myself and one other person in this place and food was cold and coffee was warm. You could hear the staff in the back laughing, which is okay as long as your customers are taken care of. Not once was we giving the water or coffee until after the cold food was served. I just don't get why IHOP thinks it's okay to give this type of customer service and cold food. I am done with IHOP. The sad thing about this company is this is how 99% of them work.
Waited more then 30 mins before we got drinks. The waitresses was nice but soooooo slow. Waited about an hour for food. I love ihop. But won't be visiting this location again. The food was great though.
Although we had to wait about 10-15 minutes for a table (even though there were empty tables available), when we finally was seated, the service was great. Food came in a good amount of time and our Server was excellent. He really made sure we was taken care of.
Service could've been better. Pancakes weren't done. Forgot part of wife's order. Won't be going back. Shout out to Kesha for her help getting rest of order that was missing to my wife. She wasn't even our server.
Service could've been better. Pancakes weren't done. Forgot part of wife's order. Won't be going back. Shout out to Kesha for her help getting rest of order that was missing to my wife. She wasn't even our server.
Terrible service. Arrived there at 9:40 wasn’t Seated until 10:05 while the staff were walking around and socializing. Once seated the staff seated several other customers. I waited until 10:40 before asking the staff where my server was. My server was attending to all of the other customers in the area but not me. The staff I approached went to get her. The server took several minutes to come over then apologized for the wait and took my order. I’m dissatisfied with my experience at this IHOP and it’s unfortunate for them that I’m a secret shopper paid by corporate to attend the Resteraunt and rate the service and the food. I’m not supposed to reveal that so I hope I don’t get in trouble.