I ordered a 2 scoop sundae. I asked for strawberry topping & dry almonds. I was charged for the strawberry topping. When I asked about it. The worker explained that you pay for the topping, but it doesn't say that on the menu. It says you can get a topping with almonds, whip cream & a cherry. I've never heard that you pay for what's offered. I was confused.
I am not sure what’s happened to this location but it’s awful!! You place orders on the app, you still wait too long or they’ve not made your coffee because they don’t have something to make your order. At least twice a week they don’t have Caramel flavor. And I go at least 5 times a week. I only go to this one because of it being so close to work, but I may have to start going to another location. They used to never be this way. When the one kinda cranky women left I believe to go to India, is when this location went down. She was cranky and sometimes seemed well mean, but she was on top of stuff!
Always a long wait and receive wrong orders . I gave them plenty of chances and they still manage to screw up every time . Management didn’t bother calling when I expressed the issue they promised a certain amount of points to my account and ended up giving me half . When I saw they didn’t add the foam on top to my watered down coffee I asked the employees to add it they said they ran out .
Went in on a Sunday morning at 9am, 2 people working and it took over 15 minutes to get an iced coffee. Watched the line grow behind me and people continue to walk out after standing there for a few minutes. The parking lot is def difficult to maneuver, but the lack of staff and hustle is what lost me. Don't think I'll return to this location. I'd rather drive the extra 5+ minutes to the newer one on RT40. Would've actually been quicker and easier with the drive-thru.
This location is right up the street from my house, so I've been there a few times. The customer service is awful. The donuts are not very good, and you can rarely get the ones you want. I've been turned down for espresso drinks 5 out of 6 times that I've ordered them and told by the employees that the machine is closed even though it was always 3 or more hours before their closing time. It's actually baffling how bad this location is every time I make the mistake of trying it again.
This location is right up the street from my house, so I've been there a few times. The customer service is awful. The donuts are not very good, and you can rarely get the ones you want. I've been turned down for espresso drinks 5 out of 6 times that I've ordered them and told by the employees that the machine is closed even though it was always 3 or more hours before their closing time. It's actually baffling how bad this location is every time I make the mistake of trying it again.
Coffee on top of the lid went down my white shirt. Ugh! But lots of cream cheese on my bagel. No receipt tho.
Best snacking bacon ever. They are the only ones who can make my tea correctly
I stopped by here to get some coffee & some donuts when I decided to use the restroom while waiting for my order. The restrooms were nasty beyond belief!! I asked to use the stall of the opposite gender but it was even worse. This made me concerned about the hygiene of this place and made me hope a million times that they wash their hands thoroughly and use clean gloves to handle people’s food!
Good place for a bathroom break and quick sandwich and drink.