I was at Johnny Rockets in Six Flags in Upper Marlboro Maryland on Friday April 15, 2022 and the service was terrible. It was very busy at 1pm and one person on the register although they have 2 registers. A man went up to cashier and had coupons that were not working. The young lady tried but couldn't do it. She went to the manager who came over and tried but the coupons still weren't working. He walked away and she tried again and again. She went to the manager again who finally took him to another register. This took 20 minutes of holding up the line. The man was inconsiderate because the coupons did not work no matter what anyone did. He was just a pain but the young girl and the manager mishandled this situation terribly. A lot of folks left and went somewhere else which I'm sure doesn't matter to management but for the folks already online this was a disgrace. Both the young girl and manager need to be retrained. 5 minute delay is ok but 20 minutes because of mishandling is horrible. They should be ashamed.
This location is located inside Six Flags theme park. Customer service was excellent but the burger was not up to Johnny Rockets standard. The fries were fresh but I suggest this location follows franchise instructions and recipes for better tasting food.
Fast, friendly service with tasty food!
Can't say anything about the food here other than the fact that google maps recommended this place to me without even mentioning the fact that it was INSIDE the park (Update, after looking closely it did say it was in the park, but it still recommended the place when we were clearly NOT in the park, and instead paintballing next door) . The navigation to this place literally had us cut through the employee parking lot to get in, causing us to get in trouble with security. Needs to be marketed different, or the directions need to be changed so that you don't break rules.
Nobody in charge. See my grease covered burger in a smashed bun. My son's was the same way. Prices high.
Ok food
Good food and plentiful!! $$$
very tasty
Shout out to Johnny Rocket's at Six Flags! You guys rocks! Simply the best restroom in the park, housed in an A.C. building. Oh yeah, great milkshakes too. ?
Great milkshake