This is the second time my bread has been hard when arrived home and was ready to eat my dinner .I called the store back tonight and the only thing I was told was that he would relay the message to morning crew.No customer service - no bring it back, we will refund your money, come by and pick up free coupons .I spent 37.00 and change and then gave the staff a tip. Never again will I leave without. He king my food , if I return.
Really good! Big sandwiches! Good place to eat
Completely unprofessional. Ordered online and received a confirmation it was ready for pickup. Person picking it up was told the order was never received so I called. Jordan, the gentleman who answered the phone, could not have been more rude. He was smug and called me “boss” and “bro” the entire conversation. I asked him why I was charged and received confirmation the order was was ready. He said “don’t know what to tell you, bro”. I told him I can come down to show him the screen shot of the confirmation. He said “trust me, you don’t want to come down here.” He is unprofessional and refused to put me on the phone with his manager. He ended the call by saying “ok boss” again. I’ve been going to this location for years. This will be the last time.
Because I don't eat pork or beef, I find it cringy that they only have one meat cutter when making sandwhiches. Just for ME. They also don't change gloves when touching food/other items. Pre-pandemic this was cringe worthy for me but now even moreso. I went for the first time the other day and watched them service 2 customers before walking out.The customer service was good towards the customers though. That seems to be lacking alot over the years.
I’m very disappointed I don’t know how many times I order from jersey mikes from Bowie and they never have my order the way that I order these the only sandwiches that I eat..so wend I order I want to be the way that is supposed to be…and every time is not.is just because I order online..?
First tried Jersey Mikes in New Jersey and when I spotted another one I just had to stop by. The San which was good just like before. I got the chipotle cheesesteak for around $9.50 tax included. Pretty tasty stuff.
They have the best steak n cheese in town
Customer Service is awesome here! Come in once a week sometime twice and superb service. We’ve never had a bad experience here. Every single team member greets you with a friendly smile. My husband and I are regulars and everyone knows what we want to order. Keep up the good work!!!
My sandwich was made to perfection and the customer service was outstanding I was in and out within 5 mins
The customer service experience was amazing. The sandwiches were perfect.