HORRIBLE SERVICE. I prefer the Laurel Bowie Rd location. They are much more professional. The young man at the microphone before the window was extremely rude and offered no solutions to their being out of what I preordered in the app via mobile order. Then they proceeded to waste my time. They did not give me the information for the manager to complain and the survey I completed meant nothing because I requested to be contacted and was not. I ALWAYS go out of my way to the other location.
The lines were very long but they kept everybody going went by quick
We had ice cream. They have a nice dining room.
Great coffee..great staff..great way to start any day
Very quick and prompt. Always friendly.
One time I went there was no donuts other time no hot coffee because the steamer was broke.
Always nice but sometimes the iced tea is old..
Always out of the mango smoothies and did put cream cheese on my bagel like I asked. Definitely switching back to Starbucks
Friday morning placed order for coffee, first cashier didn't want to take the order and keep busy with co workers. When reach the window cashier tried to scan the app from close window, when complained, then he opened the window but all the time busy laughing with co workers and didn't pay any attention. This was the third time I got this treatment, the owner & Dunkin Donut franchise should take the notice of this behavior and pay some attention on customer service. Thanks
Good coffee and icream!?