Dunkin'

National Navy Medical Center, 8901 Wisconsin Ave, Bethesda - 20814
51 reviews
Coffee Shops Coffee & Tea Donuts
(301) 652-4667

The service here is pretty bad. Seems like the workers don’t care about their job. I waited 12 mins for a mocha latte to get a bitter tasting one. Dublin has been trying to market themselves more , but if their quality is declining then I don’t want to go back. I’d rather pay a little more and get good drinks and better service.

very nice staff and friendly.

Dunkin donuts always good

This place is good. Has a long line at the drive through a lot, but only because it's good. They get ppl on their way quick. I just have to check when I order ahead because they keep forgetting my potatoes ??? lol

Great coffee and friendly staff :)

Extremely bad service, consistently getting orders wrong, always running out of everything. How are you a coffee place that runs out of coffee??? Oh and their app services are down like 3 days out of the week all the time!

If there is zero star, I will leave a zero star review. I came in this morning and I saw this staff cleaning the counter. I ordered my drink and one donut. Mind you, she went ahead and got my donut using the same gloves she had on using the counter. When I asked her about it, she said she didn't touch it, that she used the parchment paper. She freaking works in a hospital, didn't she go to classes regarding cross contamination???? When I told her about it, she threw me an attitude and insisted she didn't do anything wrong. She then went ahead to prepare my drink and served it after, I asked her why is there no whipped cream and she told me I didn't say I wanted it, the picture shows it comes with it unless you tell them specifically "no whipped cream".I asked her what her name is and she said Trina, the same person I hear at my work place who always gives an attitude. And one of the staffs looked at her and I saw her rolled her eyes after she looked at me. I asked what time the manager is coming in and she rudely told me she does know.For freaking God's sake, if you work in food industry, cleanliness is a must. Don't you freaking use the same freaking gloves you are using cleaning your counter to prepare someone else's food.

Usually good...depending on which one...no complaints i go everyday

Always getting orders wrong even after confirming and repeating back to you your order. Very under staffed even before covid-19.

Ok coffee. Not great food. Usually very understaffed and service is often slow