I placed an order on the mobile app and was tracking it. after over an hour (30+ minutes of that hour being "your order is on the way") i checked the tracker again and all of a sudden my order is "void". it was a cash order. So i called got some random operator after a lot of rings. I explained what was going on and her exact words were "Yea I see that here, let me transfer you to the forest hill store"... i said okay great waited a while for someone to pick up. Chris answers i explain whats going on and now all of a sudden my order is not showing up. yet somehow the lady knew i ordered from this store and that it was voided. yet now im talking to someone from this store and they dont even have a record in their system for my order at all. I even used 10 dollars in whatever reward points they have. and the excuse i had was something along the lines of your address must have been wrong or you ordered from another store. thats false. the woman on the phone originally knew my order and my address. i never leave reviews but this makes me angry. i really wish i wasnt forced to leave a star. just going to go back to ordering from dominos.
ordered a pizza that never came and when i asked for a refund i was told it had just left the store for delivery and i could wait for it to arrive or get credit for two free pizzas. i was polite and patient and i just want my money back for pizza i never received.
Always good pizza. The best pizza in Harford County.
Good pizza cooked as ordered. A little pricey for a small pizza
Ordered a pizza and after 1 hour 10 minutes I called the woman on the phone said oh they are preparing my order right this minute. I said you told me 45 minutes. I told her to cancel the order she said I will connect you to cancel. I told her she can it. Won’t be back!
Pizza is always delicious, made fast and nice customer service.
This order was great not so much on other occasions. They are constant with the quality .
Was told delivery in 30 to 40 min its been 1 hour and 10 min still no delivery terrible customer service
Called to place an order worker hung up on me rudely!! All I wanted to know is if they had beef pepperoni ! They will never get my money ?
Ordered wings sauce was watery no flavor.pizza was under cooked won't order there again terrible food