Starbucks

2401 N Charles St, Baltimore - 21218
33 reviews
Coffee Shops Coffee & Tea Coffee
(410) 261-6110

The barista Kim has the nastiest and rudest disposition. You approach the counter and she doesn’t greet you, she stares at you as if you’re interrupting her from something. HORRIBLE customer service.

The one man that was in there was very nice and also, the drinks are so good. Like perfect.

Rarely open during posted hours. You've got a 5% chance someone will be there when they should be there. The grocery store is terribly cleaned, staffed, and stocked, so this Starbucks fits their complete lack of standards.

First time in this Starbucks. Ordered my usual Grande Dark Roast - I was given a warm coffee. Went back in asked for another coffee. Staff was polite and assured me the coffee would be hot. Took 10 minutes. Walked outside with the 2nd coffee and it was WARM AGAIN!!! AWFUL!! 10 minute parking ran out on the meter and I got a $32 parking ticket. Poured the WARM COFFEE out. Never going back. Pete, Baltimore, MD

The staff was super unfriendly. It is 1pm and was just gonna go grab a coffee and lady just gave me a dismissive nuh-uh, instead of telling me that they are close( also according to the store opening time, they should be open at this time). Last time I came to the exact spot and waited for forever, and the lady was just making her own drink instead of mine, and was drinking her own drink while taking forever. Worst Starbucks location one can ever been.

Love it got to love it! Especially the white chocolate mocha hot drink, superb. And now with the Starbucks app earn free Rewards and the ability to pay is phenomenal. The only thing I can not understand is why does every Starbucks prepare their drinks differently???

Walked in ordered 3 drinks a lone barista had them in my hands in the time it normally takes to make 1, 10/10 would recommend

The lady that work in there has no clue. No idea what coffee is at the very least. Simple question as to what coffee has the most caffeine and the only response i get is what size do you want?...lol...nope....

Went at 3 to try and get a coffee, there was no barista to place an order. Hours say they don't close until 7. A cashier from Safeway called on the store intercom to try and get someone for me, 15 minutes later, still no barista. Will not be back.

Terrible starbucks location, baristas aren't friendly And whatever I ordered they give wrong. Unclean and very poor customer care. I go there everyday but today I got extremely bad. Good bye this Starbucks.