I went in for lunch today with my mother and Lauren was our server. She was GREAT!!! Extremely attentive to our needs and had a class A hospitality and an over all wonderful personality. The food was wonderful and she recommended several items on the menu. I haven't had service like she gave us in a very long time. I would go back just to have her as my server. She had wonderful customer service skills and over all just a great person. To anyone who decides to go to the outback steakhouse in canton I highly recommend you ask for her.
First, our server was nice!The wings were super good. Everything else was just okay.. Aside from the food, the reason the rating is so low is the cleanliness of the restaurant itself. We requested swapped tables twice. The one area of the restaurant smelled of urine. The tables were sticky, overall it just seemed as if it needed a deep cleaning.
We came for dinner and the whole time from start to finish was great! We were greeted so friendly and personally that they even remembered our names from last time! We were seated and given our drinks and appetizers so quickly! Everything came out pretty quick and delicious that I was amazed with the service! I am thankful to John our waiter, Tayja the young lady up front which I believe is the hostess, and the chef Alice who even greeted us coming in and remembered the special order that my daughter gets because she is autistic. The service and attention to our needs was above and beyond that I had to make sure an give them recognition! Thank you for this wonderful night and dinner!
Dirty floors, cold food after long waits and bad service. I had two different servers one was good the other was weird and terrible. Some guy brought outside alcohol. I was given dirty plates for bread. The staff is literally sitting instead of cleaning.The epitome of bad Baltimore right in the heart of Canton. I can not say enough for this terrible Outback.
The food and the service was exceptional. Will be returning.
I love Outback. I’m a frequent diners club member and go 2x/month to locations all over the country during my travels. They’re generally very consistent.This location should not wear the Outback branding.My buddy and I arrived at about 4:30 PM on a Monday. There was not many people inside but the hostess told us it was about 15 to 25 minute wait for two people to sit. We offered to sit in the bar area and she told us that if we sat in the bar area that was fine but we had to sit at the actual bar because there were no servers for the bar table tops. I am definitely sensitive to staffing issues right now so I’m totally understanding.We picked two seats at the bar and there were dirty drinks in front of us that we had to push out of our way. No one ever wiped the bar for us between seatings (or after we arrived for that matter) so it was pretty disgusting. In fact, everything about the restaurant’s cleanliness absolutely sucked. It felt and looked dirty. On top of that, the air conditioner didn’t work so it was blazing hot in there. And that’s saying a lot coming from me because I typically like it on the warmer side.The poor bartender was dripping sweat behind the bar which was another layer of unsatisfactory cleanliness. He couldn’t help it for the most part (could have used a cloth towel) but he was taking napkins to wipe his dripping sweat face and then preparing drinks. If it were a cloth towel or something like that I might have even overlooked this but that was actually nasty.However, our bartender/server did the best he could service wise- he was definitely overworked. He was also very kind, unlike the bartender who he took over for who had a headphone in and was listening to music/singing lyrics while serving us and tending bar. That was annoying.Oddly enough, it was the best outback sirloin steak I’ve ever had. It was perfectly cooked, perfectly seasoned and was just really good (the only reason for 2 stars). The baked potato was very dry and not very good but the broccoli was fine and the bread was standard.We were looking for another place to eat on Tuesday night and drove about 25 minutes out of the way to get to a Texas Roadhouse just to avoid going back to this place that we ordinarily would have went back to again on our second night of travel.I would say do yourself a favor and don’t go here until they can get their act together.
The floor is so greasey you have to hold on to the wall as you walk to the bathroom. The bar had several dirty dishes on the counter top and behind the bar in front of the alcohol bottles. The food was ok. It seems like places that serve the black community make no effort to maintain their appearance but, a few streets away at Harbor East I assure you it would be a different case. Needless to say, I will not return here.
No matter how many times I order from here, the steak is NEVER cooked to the proper temperature. I always receive a medium rare steak when I order off of ubereats, despite asking for medium well. End up having to cook it more myself which ruins the experience in my opinion.EDIT: Ordered here again on Valentines day. Decided to get my boyfriend a steak cooked medium. The steak they sent was BURNED! So yeah thats my last time ordering from here. They need to teach their chefs how to cook a steak. Their name is literally STEAKHOUSE!
Went here with my hubby for a regular evening dinner, and our waitress Alisha was fantastic! The food was ok, as to be expected at Outback but she was so personable, we will be going back to specifically ask for her. She brought our food in a timely manner, soup, salad, apps and dinner all came at the perfect time. She brought all the condiments (I am always needing extra- dressing Mayo A1 etc) and she did not complain once. Thank you for your amazing service- made our evening super special:) we will be back sooner than later.
I would not recommend anyone eat at this very unprofessional establishment. I have visited Outback on Boston St and have never had a problem until I ate dinner there tonight. Must be under new management which was terrible. If your a large party and looking for separate checks like most people this is not the place for you!!!!! We had a party of over 20 people tonight and the restaurant manager denied us separate checks. We are talking about a final bill of over $450 dollars spent in this place as they refused to accommodate us at all. That being frustrating enough the two separate tables we had one was served their food 25 mins before the second table. In my opinion That is extremely disrespectful to expect hungry good paying patrons to sit there and watch half the party eat there entire meal before the next half was ever served. I will never spend another dollar at OUTBACK on Boston St so long as I am paying the bill. Really poor showing for a party that was expecting a good timely meal with excellent service. That was far from what was received. Find a new place people maybe TEXAS road house will do better.