Seriously the worst drive thru , worst service ,Wait in the drive thru line for 23 minutes, still had not ordered , was given the wrong iced coffee , asked.l for lemonade in my tea since they don’t offer lemons anymore , got nothing , no lemon flavor at all , the staff seems to be filled with teenagers who don’t take their job seriously,
Why is it so hard to get a drink order correct? Why do you have to say HOT coffee or HOT tea when they are made that way?!? Making a drink ICED is not the norm and not what i want when i order a simple tea or coffee! And don’t even get me started on my husbands drink, which shouldn’t really even be a big deal just because he wants caramel on top. Which he didn’t get! The prices of these drinks is expensive and when you just throw them away because its not what you order is beyond frustrating!
I use the mobile order and pay app. I placed my order just before I get to the restaurant. In the case of this restaurant I placed it when I got in line since the line was so long.. It took over 15 minutes for me to get to the window. Needless to say my coffee was less than hot, and when I brought this to the attention of the manager, he explained well you ordered it 15 minutes ago 15 minutes ago. And then ask him have you looked at your window lately and seen your drive thru line ? Just to be clear, you do not need a phD and coffee for my order. It was a house blend with 3 cream. It Would seem that management Needs to be bit more aware of what is happening in drive-through
Went through drive thru, donuts were delicious and so was ice coffee ??
Food was burnt black and order has been wrong about 7 times now. Never take things back, but fairly disappointed. Have gone to this dunkin for a while but the past few weeks have been a little rough.
Today I ordered an everything bagel and a few donuts, what I got was a plain bagel with everything seasoning lightly sprinkled on top. The donuts were also stale. But hey at least the had donuts this time, so I guess I should feel lucky about that.
Long lines are no problem at this DD.. They move quick and orders are correct. Favorite DD in Dundalk.
I’m giving up on this dunkin I feel like ever since they expanded the parking lot this dunkin has sucked. I usually don’t leave bad reviews but the owner needs to realize how badly this business is run when he isn’t there, ok I just went through the drive thru the lobby is closed again which is fine but I asked for a medium latte with extra ice because I don’t want all milk I know lattes require milk but I asked for extra ice and specifically said because I don’t want a ton of milk. Do you know what my latte taste like?? Carmel milk I don’t taste coffee at all I always order a large but with extra expresso and I get the signature so it’s like $8 for a coffee I only order large in the morning cuz it’s almost always made wrong in the afternoon not only was my coffee wrong but I asked for a wake up wrap no egg and I got a burnt croissant with cheese that’s not even melted. I will not spend another dime here I will get it close to my work in Parkville where they make it right every single time
I went to this location around 7 am on a Thursday to get donuts and munchkins. I expected to have a variety of each from which to choose. Nope. There was a selection of 3 flavors of munchkins and of the donuts there was 5 varieties. I asked about the stacks and stacks of trays of finished donuts just sitting in the back, and was told there weren't any. Dundalk needs a REAL donut shop.
Another coffee one of my favorite spots to get my iced coffee especially