Was trying to find a place within walking diatance from our hotel, found this sandwich shop inside an office building. They were out of croissants, but we got bacon and egg wraps. Wraps were large, wish they had smaller wraps, or put 2 eggs inside instead of just one. Coffee was good, tables were clean, staff were polite but preoccupied with preparing for the lunch crowd.
What started out as a bad experience with finding a hair in my salad turned into an excellent lesson in patience \\u0026 humanity. Karina went ABOVE \\u0026 BEYOND to fix my complaint and mend the customer relationship that I was genuinely moved. Excellent, excellent customer service \\u0026 management team - Thank you again!
Food always good, always Fresh!
Food always good, always Fresh!
I'll return with my coworkers. Reminds me of a cafe in Chicago I liked to visit.
this place is absolutely outstanding.
Prices are high for the quality of sandwiches. I think you're paying more for the convenience of the location.
got there near seven, it wasn't very crowded. next time i'll be back with my relatives.
Awful place..got my order wrong.. awful costumer service. Small portions. Would not recommend...
The previous reviews do not reflect my experience at all. I went at the height of lunchtime and there were a good number of people in Cosi, but the line moved quickly. Just about everyone was in the salad line. The restaurant was clean and the staff was very friendly. I had the Asian chicken salad and wholegrain flatbread for under $10. My only complaint is that the salad had too much dressing for my taste. Next time I will ask them to put on less. I definitely plan to go back. A very convenient downtown location.