Got my order wrong and therefore overcharged me. Put me on indefinite hold when I called to let them know. Was told to bring the order back so they could verify it. Incredibly rude manager.
UNSAFE FOOD HANDLINGBig / tall guy with sideburns, has probably worked there for the past decade has clearly become complacent. This is not the first time I witnessed this, honestly have seen it many times over the years. He regularly wears gloves while making food, then handles cash and the register. Then he goes straight back to handling food without changing the gloves or washing his hands. Today's visit, I specifically saw him handle sandwiches with blue gloves, then the register (same gloves), then go out back and handle pizza / spatulas with the same gloves, then go back to working sandwiches WITH THE SAME GLOVES. This is such an in-your-face insult to customers who already pay hefty amounts for mediocre food.I do not know his name, but he's easy to recognize. Larger, kinda tall guy with longish sideburns. If he's making your food. Keep an eye on him, I guarantee you'll see the same thing I regularly do. Someone needs to re-train or reprimand this guy. Clearly has no regard for customer's health or safety.I've always been a big fan of Amato's and they usually provide great quality. So it really stinks that this big wart is ruining a great location. Next time I see him handle food like this in front of me, a video will get filmed and posted for sure. If he was handling others food like this, I'm sure mine was probably too. Who knows, if he's handling food like that after handling the register without changing gloves or washing, he must be also handling the store phone, what else, his personal phone that he uses in the bathroom, the toilet scrubber? Just a big slap in the face. He should be ashamed.
One of my favorite places when I come back to Maine from South Carolina. Can’t get this down south.
Awesome food ? love their deserts too
I ordered a steak and cheese calzone it was one of the best calzones I've ever had and my daughter thoroughly enjoyed her mushroom pizza. The staff is so kind and friendly and accommodating
The sandwich was the BEST Italian ever!! I gave it a 4 out of 5 because we had just driven an hour and there is no restroom available.... That was tough for me
This place is disgusting. You can see food all over the floor behind the counter, employees touching their hair and faces with the same gloves they then handle food with. One elderly woman working there (short, round, gray hair) yelled at me for waiting for an order that they hadn't even started yet. Do not go to this Amatos. Unless you want to catch something. They clearly shouldn't be handling food.
The place used to be awesome. Prices were decent, and so wasn't the staff. Every time I've gone, food has been missing, poor quality, or super expensive. It always shocks me that 2 small sandwhiches, two drinks, and a bag of chips are now $20+
Great food. Fast ,friendly service. The team at the south portland store do a great job keeping the flow of customer moving in and out of there.
Great food! Huge sandwich for the price! Thank you