This is a review for their pizza by the slice. I wanted to give their pizza try after hearing the buzz and excited they offered pizza by the slice. Boy was It underwhelming (to say the least). Perhaps their full pizzas are the way to go, but I can’t comment on that.They have a cute dine-in setup, and I liked that they offered multiple (6 flavors) of the pre-made slice options. But as far as the pizza goes, it was barely edible.Almost painful to eat, the $4.00 slice was rubbery- like REALLY rubbery- almost as if they had reheated it in a microwave. It had black specs on the bottom, but otherwise the crust was yellow/blond and no sign of any char, browning, or seeing a quality oven. The flavor was ok, but not overwhelmingly wonderful by any means…. And didn’t make up for the unpleasant jaw workout. All in all, other than the creative topping options, I don’t see why this is called “gourmet.”
Had the worst reaction to a pizza that I was told was gf! My eyes almost closed shut! I sent a message to them that was read but never responded back to me.
If you're looking for a specialty pizza, Otto is the place for you. We tried the weekly special and one of the regulars. Both were pretty darn good. Crispy crust and definitely a thin pizza. Service was excellent as well. Ready on time and staff was super polite. ?
Always delivered cold. Not one of these locations sweeps their ovens, pizza has been blackened crust (burnt flour) from each location. So disappointing to eat cold burnt flour..
Have been a customer of Otto since they only had one restaurant on Congress St. The last two pizzas we've ordered had burned pieces all over the bottom from a dirty pizza oven. The first time I complained the manager was very apologetic, assured me the ovens would be cleaned and refunded the pizza. We ordered again a month later and the pizza had the exact same burned stuff on it. It was also soggy which is a first.I know staffing is hard due to covid, but if they can't maintain adequate standards they should close the location. It's not just about taste, it's a cleanliness issue. Won't be ordering again since it seems letting them know has no impact.
These pies are some of the best I've ever had. My husband and I tried two pies: sausage and onion and the chicken and basil. You can just taste the freshness of the ingredients. We'll definitely be back for more!
Best pizza I have had on a long time.
Atrocious management. They will happily charge 10% on top of their already high prices. For what you may ask? An emergency increase in wages for frontline workers. I’ll say it again FRONTLINE WORKERS. You know the ones that keep the lights on for management. Absolutely disgusting. Eat there if you want. But just know 10% of whatever you buy is going straight to the management staff that refuse to pay their employees livable wages.
We shared a mushroom, bacon, onion pizza 14 inch delicious. Very thin crust. We also shared a large bowl garden salad with all the garden ingredients. Fantastic meal with our alcohol beverages. Read street Portland Me Otto pizza
Super horrible customer service every time. On their website it says "online orders only" for today (christmas). BUT IN FACT THIS IS LIES! I have called the store, and every other store in Maine, and nobody is answering. I physically went to the locations nearby, and also nobody is there and doors are locked. All I wanted was a good Christmas dinner for my family and we can't do that. We can't even order from a different place because they took our money and payment. Now I have contested with my bank. Eff Otto pizza. Never will my family order from them again. I do not suggest this company to anybody. Go to circle k and buy pizza there instead. Same ingredients from the same company for $15 less per pizza, except circle k actually wipes their pans down and cooks with clean pans. (That's not a joke btw that's actually a fact.)