I recently had an issue with my order and I called them and spoke with Judy. She was not only polite about the whole situation but also she said, "SORRY we got your order wrong". WHAT?!? This is GREAT customer service. I'm not a person that looks for empathy but when it's unexpected it is nice to hear.When I went back to get my correct special order, who was there? JUDY! She prepared my order without wasting any time. She was very nice and I really appreciate feeling like a valued customer (again not expected). I simply wanted my meal to be correct but the added benefits of a good manager never hurts.Thank you JUDY! You are an asset to your customer and I appreciate you.
Spicy honey chicken sandwich was delicious. Workers were fast and efficient.
I like Wendy's. Maybe I am biased since I went to the original in Columbus, OH as a kid, it was near the old COSI. That holds some strange hold on me. It says nothing of the quality of Wendy's and yet, it influences my opinion of it. But as far as fast food goes, they have good burgers.
Food is good, but for customers to take orders for in drive thru, those two teen girls should stop giggling and act professional especially handing back my card.
Not a very “large” fry by any means!! Other than that, this place is pretty good
we stopped by Wendy's to grab a couple of chicken burgers. our usual, Chick-fil-A was closed, since it's snowing like crazy out today. when we ordered our two numbers six meals, we weren't asked what type of beverage we wanted, and we were never asked what size we wanted. I asked about the beverage, and was able to at least choose what drinks we got, however, we were both given a small. turns out that was a blessing in disguise, because the fries are the oldest fries I've ever gotten from any fast food establishment. the burger was dry, and super old as well. at least the lemonade wasn't gross, though nearly $20 for two lemonades is a bit excessive. this'll be the last time I ever come to this Wendy's location.
Best chicken nuggets in town. I always enjoy this fast food joint. Definitely coming with the family next time.
Worst Wendy's experience of my life. At the Ellsworth Maine store about 11:30 am. It is never is great but today was terrible. The floor was really sticky. No ice for soda . Ketchup pump not working. Fries terrible. They have the fresh crispy guarantee now. So I returned them as they were cold and seemed like to be ends or left overs They gave me back same cold fries. The chilli was watery. Burger cold . This place needs to be torn down and start all over. It smells terrible, corporate where are you?
Decent fast food. Good for the price.
This has got to be the dirtiest restaurant I have ever seen. The place was filthy... looked like it hadn't been cleaned in weeks... not one clean table, dry food everywhere, spilled soda on floor and dried on wall... inspectors should definitely be paying them a visit...