First, let me say the food was good. However, the rest of the experience was a bit uncomfortable.We were passing through town and hadn't eaten here or any of the chain before. We entered and the gentleman said he needed to clean the grill first. No biggie. The gal took our ordered and we paid. We got our drink and chips and sat down unsure of the procedure. We were the only ones in there, so we figured we could see when the sandwich was done.From our table we could her the guy complaining loudly about a co worker and various other things. Then both employees disappeared after about 5 minutes. We waited about another 5 or more and inquired about our food, just in case we didn't see it since no one was in the kitchen area.. The gal realized we were waiting quite awhile and apologized.The guy stormed back to fix the sandwich, complaining the whole while. He demanded I look at how the bacon was cooked since I wanted it crispy. I only asked for no mayo.We were comped for our meal (we didnt ask). While we ate the guy complained more continuously about customers ordering items on the side. Said he would quit and see how things would then fall apart, etc.We are not local and likely wont be in the area anyway. But despite good food, the experience was as I said uncomfortable.
I ordered a large double peppercorn steak and cheese and my wife got the Thanksgiving sandwich. My sandwich was utterly disappointing. The bread was very large but it was less than half filled with meat. Apparently they charge you an additional $2 on top of the ridiculous $14 for the extra meat. This used to be my go-to gourmet sandwich shop, apparently things have changed. We spent $36 on a bland meal served by employees that looked like they would rather do anything else but work there. Don't waste your money, support a local sandwich shop instead of this greedy chain.
Employees seem to always complain about customers. Yes you may be short staffed but everyone is. If your going to complain about pace of when people come in or how many people you have then do it when customers aren’t around don’t complain like a school girl in front of them. Didn’t even end up getting lunch when I walked in just ended up walking right out literally wasn’t even busy one customer in there and employee was complaining lol. Thanks again Dangelos you guys rocked the customer service side of things!
This D'Angelo's location is hands down my favorite! They have an awesome staff and the manager is great.. he is always helping the staff to keep things running smoothly. This location is very clean and well maintained.If you're looking to try something new, I can't recommend the "Thanksgiving sandwich" enough... They are huge, delicious and served with a cup of hot gravy that puts this sandwich over the top! That and their steak and cheese sandwiches are to die for! If you like spicy I suggest trying a little hot pepper relish on your steak and cheese. Mmm.This picture does not do the Thanksgiving sandwich justice! ??
Service was quick, amazing and for being pretty young adults, the two kids working were made wonderful sandwiches. Definitely would go again!
Ordered take out. Showed up then waited 10 mins on top of the 20 minutes I already waited. They made 2 sandwiches out of the 3 I ordered and said that they couldn't make on of them. Such a waste of time. The worker's in the kitchen had no communication what so ever
Worst sub shop. They gave me a credit for messing up my order and they are refusing to honor the credit they gave me ? workers are rude and disrespectful. They can not make a sandwich correctly. And then when you call they tell you they will replace the order. And then misplace your credit.
Took almost 10 to 15 mins be4 any1 even acknowledged us to take our order, then we placed the order and got our food and I didnt even get what I had ordered and I also took pics of it too. Was funny because I am the 1 who suggested eating there due to us having eaten there be4 and food and service was good. Truly sadly disappointed...Lewiston Me was not any better...saddened customer
Food is good and the service was quick. We liked the fact that your sandwich is FRESH! The meat is cooked after you place your order.
Service was so slow and the workers looked miserable. The 2 workers were so focused on a phone order that 4 people waiting in line walked out because they were not acknowledged. I Waited for 15 minutes before anyone spoke to me. And the manager that was smoking a cigarette when I walked in, stayed out back and didn't help at all. I used to work here myself and this place has gone down hill. Very unimpressed.