Lately I’ve been coming to get my favorite veggie quesadilla! I was disappointed to have reached the worker the money to pay for my food only to have her look me in the eye and place my change on counter and place my food next to it. So I politely said to her that it would be better to have had change placed in my hand. I had ordered an ice tea with lemon, but it was never put with food, I just had forgotten to get it. Hey Once I left out I just did not want to go back inside. Nevertheless, the food had been great and we usually dine in. I probably won’t return, but it is not because the food is not good. I just don’t think I should eat from the hands of a person who display such an act. Ultimately, if you can accept the subtle disrespect, your tastebuds maybe pleased…. and no I don’t feel the need to be treated differently or privileged, but respect is EVERYTHING.
Attended business Lunch without reservations and found seating immediately without assistance or guidance from the staff. Pleasantly surprised by quick attention from the wait staff. Our orders were taken by very pleasant young lady who distanced herself from our discussion but yet was very attentive. I was pleasantly surprised by the speed in which our food arrived and even more so by the accuracy of the orders amongst a diverse group of people. The food was great as usual I highly recommend this place.
Great Service and delicious food. I had the Burrito Asada (Shrimp) and my husband had the Burrito Grande. Both were delicious and huge. The chips were thin and crispy and I ate way too many. We also ordered a side of Queso. The salsa, queso and bean dip were all delicious.
Food hot & fresh when arrived at table. Service could use slight improvement.
Dining experiences at El Paso restaurants in Houma, LA has always been an outing our family looks forward to. [Based on Houma location]Thibodaux Location:Pros: Above average food with reasonable pricing given the level of the chain. Clean and convenient location. Regarding food—I enjoyed the refried beans and salsa, appetizers, more than the entrée.Cons: Managerial issues—Substandard staff. Lacks an inviting atmosphere when greeting customers. Our server exhibited a lackadaisical attitude with an overall disposition of ready to leave instead of ready to serve. I.e.- We were left waiting for considerable amounts of time, to the degree that I went speak with the manager and stated that I prefer to just pay for the drinks, and cancel the food.As a result of the manager’s singular sense of professionalism, we stayed and made the best of the experience. It is for this reason I increased this review from 1 to 3 stars.Recommendation: Houma location.
Very good waitress and food okay nachos are now in smaller serving skimpy with the cheese and meat salad lettuce served with nachos not so good
Glad they were open and able to seat group of 6 within 20 minutes. Staff was good, considering they were understaffed, but food not so good that night.
I went into this place just minutes after 10 on Friday night. I asked if they were closing early and a gentleman (dressed like a manager) looks over to asked a couple of young ladies at the bar and they said no, they would remain open until posted closing time ( I assumed). I went to get my family out of the car. When I came back there were a couple young ladies folding dinnerware, I asked if they were still serving and just like my first encounter, the shifty eyes started. The look that one employee gives to another as if to say " I wish they would go". Her reply was " I'm just tired" my response was I hope I don't get tired service. She led us across the room to a booth were she simply walked over a pile of trash and away. My small family and I sat a moment before noticing that the employees at the computer were looking back at us, then start whispering. We are now very convinced that we came at a bad time. We get up and leave. Check your cameras to confirm my story please and just know that all of those employees just lost my business at this location. If you say you close at 11 on a Friday be prepared to work until 12 or 1 a.m. Lazy business's close down daily including chain restaurants. In the future please inform new applicants that they are required to at least work their hired for position. Waitresses wait, greeters greet, bartenders pour it up and managers manage. Btw we come here often.
Our waitress was a sweetheart and the food was delicious. Very clean restaurant.
Will be honest completely negative experience worst mex. restaurant ive ate at, food arrived cold and the order was completely wrong not coming with half of what paid for, even when corrected food was still cold, very fatty with gristle, and also in one of the dishes actually found a peice of a bone. This completely made loose appetite.