Usually love Chick-fil-A.... Today's experience in Shreveport, LA was the worst fast food experience I've had to date. Terrible rude service in the drive through, I mean these employees are clearly not happy with life at all. The food tasted like it may have been good two days ago when it was cooked. I couldn't eat it, honestly it tasted as though it had been setting out for days.
Would've said 5 stars (food was great and hot!), BUT all of their employees are standing around the drive thru while we waited, which is already awkward, and several were cursing! I had my child in the car and I was NOT happy!! Esp with this being a Christian establishment....
Food was good, but they messed out order up TWICE in a row, once originally and one after we went back to get the rest of our items, great food, horrible service, usually we have. Great service
Usually have no issue with Chick Filet, but the sandwich was cold and the bread was hard around the edges...which means its been sitting out a long time. Servers in the lines were very polite and friendly..fries were hot, lemonaide was perfect. Sandwich ???
Now I love Chick-fil-A. Their food is always great and they get it right. But the reason I gave this one in Shreveport a 3 star was their staff. The lady that took my order was very rushed and when the payment went through, I took my card and she just walked away? Not a smile, no eye contact, nothing. And on top of that, one of the guys on staff brought a bag of food to me and handed it to me saying nothing. I proceed to make sure my order is right and the name was Billy??? He didn’t say one word and I kindly told him it wasn’t me and he was left. Once again no eye contact, no smile. I used to love the staff at Chick-fil-A because they used please and thank you and my pleasure and we’re so friendly. Now it seems all I get is maybe eye contact. I would be more careful with hiring these kids and making sure they are living up to the standards Chick-fil-A usually had.
Chick Fil A customer service used to be good. Not sure what has been going on lately. Hopefully it gets back to how it used to be. Makes customers not want to come back. Chicken is still good though.
Why are Psuedo males allowed on a regular basis to expose half of their panty covered buttocks in a "family" atmosphere?Does the manager lack the intestinal fortitude to kindly ask them to pull them up?How many are sickened by the sight?A certain customer shows up regularly there with pants halfway down in the rear displaying multicolored panties.Man up chick FIL a!
This is definitely one of the lesser quality Chick-fil-A I've ever been to. They are really slow compared to other stores that are busier. Food was also cold and not up to par
This place is horrible!! They made a simple order so hard and were very rude after they made a mistake. The person who took my order refused to fix her mistake after "checking" my order as if i was lying. 20 people working and only 1 person tried to fix the mistake. And on top of all this the chicken was old, cold, and dry. First and last time here!
Get the cloudberry sunjoy while you can! Its simply delicious. The customer service at this location is unmatched. Its so refreshing to encounter people who give great customer service.This Chick-fil-A gets it right everytime!!