I go to this Starbucks frequently and seem to always have issues. The baristas do not know the drinks. I ordered a venti iced caramel macchiato with an extra shot. They took this to mean a drink with 1 shot. I got my flavored milk drink and sent it back. I said “I’m not sure if there is espresso in this it is really white and tastes like milk” the barista looks at the cup and says “oh yeah this only has one shot” and I said “isn’t it supposed to be 3 or something with the extra shot it would be 4 I think” she said “yeah I guess something like that we will remake it” and then the drink was remade the exact same. How do customers know the drinks better than the employees?
Great Starbucks location very near Tulane University.
Didn't have a lot of ingredients to make certain drinks.
Ive been going there almost everyday, ordering a small caramel macchiato and today the small size (one on the left) is more extra small than anything and this is before I even drink. That’s crazy prices are going up but products keep getting smaller and smaller. At this point this isn’t small it’s fraud. Doesn’t make me wanna go again
It's Starbucks. No complaints except I wish they would replace Pike place blend as their standard roast because it's horrible.
Nice location. Not super quick but definitely great service.
I absolutely love starbucks! My favorite thing is frappuccinos. I like most of their food items, also. So many people complain about the cost of coffee at Starbucks, which is absolutely insane. If they're products weren't any good they would not all over the world!
Conveniently located and very sweet staff. And they allow puppacinos for cats too which is a huge bonus.
Every time I go to this Starbucks, there are problems. I put aside that they’re always out of certain items, because they can’t control that. However, when they do have the ingredients that my drink calls for, my order is always wrong. I’ve been going to this location religiously for the past few months and I can’t recall a time where my drink was made correctly the first time. I completely understand mistakes every now and then because as humans we are not perfect. However, it becomes frustrating when I practically pay for my drink to be messed up. Sometimes, I wait for them to redo my drink but others, I don’t have the time nor patience to wait for them to get my drink right. It baffles me that when I ask for my order to be remade, it comes out just right. They are able to make it the right way, they just don’t. If I’m going to pay $11 for a drink, I want it to be worth my money. I’ve also noticed that there are other customers who come in and have the same issues. There seems to be a reoccurring conflict of incorrect orders. I am really tired of being stuck with a nasty drink or wasting time for it to be remade. Specifically, this morning, I followed my same routine of walking in, placing my order, and waiting for my drink. There is never problems with the person at the register. I am thankful that they are able to at least have my order correct on paper. I placed my order around 7:50 and waited almost 15 minutes for it to be made. I didn’t complain about this despite how inconveniencing it was. I understand busy morning shifts. I watched my drink being made and noticed there was something off. I made a comment to one of the workers that there probably wasn’t enough mocha in it because it wasn’t as dark as it usually is. They continued to make my drink after hearing this. At this point, I was fed up. I was watching them make my drink the wrong way, I commented on it, and they disregarded me. When I finally did get my drink there was no mocha drizzle, which I also didn’t complain about because it was minor and unimportant. My drink was bitter and disgusting. I needed to get to school and couldn’t wait for them to remake it. I am very disappointed because I know they can do better. I’ve always kept it professional here and I hope my needs can be met.
Very friendly staff. :-) pic of the pup cup my baby enjoyed :-)