This sushi joint is very different from what I’m used to in the northeastern sector of the United States due to the entirely Lily colored staff (sushi chefs included). That being said, the sushi was delicious and the service was solid. A positive experience was had by all. I would go here again if I could ever fair the disgusting weather of New Orleans again in my lifetime.
Sushi five Stars, service two stars at most. Weird vibes. Asked to sit outside but was told that the tables and chairs out there are just for decoration... also no happy hour or Tuesday specials like the other locations. Again, food is delicious just go to the Metairie location!
The quality of the food is good but it's a bit pricey and the portions have gotten smaller compared to photos of other past clients sharing their experience here. We only got 4 gyozas when they used to serve 5 for the same price and the menu they give you only has the expensive rolls and they don't feature the more economic ones that are available on their website. The girls who work in the place are more busy talking with friends than taking care of clients. We were also seated on an unsteady table next to a big pipe and didn't get offered a better table. Again: food was good but I wouldn't come back because the prices and attention are not worth it.
The service at this place is horrible. The young sushi chefs continued to get distracted by women which led to us having to wait a long time for our food. This place reminds me of an outgrown college frat house. We stopped by because there was no wait, but should’ve just gone with the other options around the area instead. The music was obnoxiously loud and the food was not authentic. This was truly my worst dining experience in New Orleans.
I don’t post reviews except for the outliers so take that as you will. I’m never going to go back here. Main points: there was a long wait for food, the waiters were understaffed, and in the end I got short-changed on my bill.I ordered 5 items and got one (edamame) in about five minutes with three others coming probably 40-50 minutes later (smoked salmon nigiri, yellowtail nigiri, and the garlic salmon roll). The last item, salmon roe nigiri, was out of stock by the time my order was prepared (I don’t know if it would’ve been in stock had my order been prepared earlier).I know times are hard with staffing in the pandemic so I have some sympathy. Paired with what sounds like some recent expansion on the locations for this chain, the service and staff are stretched thin. Wait was probably 20-30 minutes for a seat. It was packed and I wanted a seat at the sushi counter, that’s fine and understandable. Like I said above, my food took a long while. I don’t blame the sushi chefs, they were contending with a large crowd. The two chefs I was sat in front of were actually quite friendly and we talked a good bit about their experiences there, what they would recommend, and even the craft of sushi making. For their attention and recommendations, I couldn’t give this place a one star (thanks Huey and Brad!).The nail in the coffin on my rating was that I was short-changed. My subtotal came out to about $40 and tax to about $4. There’s a credit card fee at a small percentage so I opted for cash. The amount I didn’t get back that I should’ve was less than a dollar so I didn’t wait around to get it back because it was not worth the time. But that red flag among the many before it cemented my review. Don’t mess with what you are returning to customers. And, yes, to preempt any ideas that I might be stingy, I still tipped and I tipped well to those behind the sushi counter.All this said, I have not mentioned the food. The edamame was generous and prepared decently. The garlic salmon roll was actually quite tasty. The yellowtail and the smoked salmon were fresh and decent, too. It is a true shame about the other aspects of the experience dragging my sentiment down.Overall, I would not recommend going here and I will not patronize this restaurant chain again.
Music is a little loud, but if you can get past that, the sushi is pretty good.Gyoza is a must - perfectly light fry on the outside and excellent stuffing, pretty good sized as well.Old fashion is tolerable but with a maraschino cherry and crushed ice.
The food was very good and we would eat here again. One thing to consider is that the music is very loud. It seemed like the restaurant was trying to keep pace with how loud the people were. I would assume that the wait staff (young ladies with short skirts or very tight leggings and revealing tops) helps with the bar crowd and young men that frequent the establishment.
So amazing! Great atmosphere! We sat at the sushi bar -did not disappoint!
Rock N Sake has always been one of my favorites! The food is always on point and they have such a great variety of beer to choose from.Nyla was our server and she was just the sweetest and such a delight. I had never had her before as a server, but I will be sure to ask for her every time I go back! Dinner was awesome!
Struggling with staffing these days like most places that are open. Was delighted they had Uni and it was great! Staff they do have right now is nice and accommodating (and all pretty) but no matter how understaffed or rushed, ya shouldn't serve undercooked chicken- wasn't just "a lil pink"- see pic. Manager did come by and gave us a complimentary mochi dessert and the rest of the chicken not near the bone was fully cooked and delicious.