Edit- my bad, Maple Street! Youre good, I mixed this place up with a dump in Beaumont Texas with basically the same name. THEY were turrible, you guys are good. I had previously posted the 1star review for yall that was meant for that othr joint.Im really truly sorry if this messed up yr bizness. I mean not that I think my reviews really affect ish, but still, I ant mean to badmouth yall. Mea culpa. My apologies. Keep yr head up
I know times are hard but DANG was this place expensive. The prices are significantly cheaper on their website, which is the reason I went, but oh well. The pastries were fine but not to my liking. They were very hard as opposed to being soft and appetizing. Some people might prefer that, though.
Good pastries. Had to pay for 5 minutes of parking. No king cakes ? He did try to help me find another place in town that made them out of season....no luck.
I just saw the response to my original post- and I have to say I was really impressed by it. The response feels genuine & like I said before- I know how hard it can be to be constantly cheerful for the public. We’ll be back and I’m changing my rating to five starts. I really appreciate the apology and the response.Original Post: We've been going here for years and years. The staff changes constantly so service has always been so so (although if you are lucky enough to catch Ziggy, an owner, he's amazing). I come from a restaurant family, and I'm well aware of how difficult it is to deal with the public and so I don't usually get offended by a salty attitude. This morning I was bringing my girls to school and we stopped in- they got their usual, a cinnamon roll for one and a jalapeño sausage croissant for the other. We stepped outside to eat: they usually warm the croissant, but this morning it wasn't warmed. I told my daughter to go back inside and ask them to warm it (I believe that it's Ziggy's bro-in-law working the counter)- she was nervous and I told her it would be fine, they weren’t busy and to go ahead. Well no- she got a lecture about how she was supposed to ask when it was ordered, that he usually won't heat the food if you ask after it's ordered. After the lecture he did warm it, but she was mortified. She’s 13, very soft spoken and very polite.I don't understand this- but I don't need to. There are plenty of other bakeries we can give our money to, so no worries Patisserie- you won’t have to warm our pastries anymore.
Pastries are SO good but the older white man who works there behind the counter is extremely rude. Y’all need different counter people! Made me not want to return.
I mistakenly poked my head in the door looking for my friends (who were next door) and without even saying anything I was met by disgust and attitude from the employees there at the time. The woman fully rolled her eyes and scoffed at me when I asked to be pointed in the right direction. I was flabbergasted but I politely said wrong place and left and as I did the gentleman working there said “have a good morning, drama” Never have I ever had such an unpleasant and straight up mean experience with anyone in customer service. Shame bc its a really cute location with I’m sure delicious pastries, maybe If they learned some basic human decency it would be worth your trip.
Ham and Swiss croissant, carrot muffin and cheese puffs were all great!
My 97 year old dad has been in search of the perfect apple turnover. Every time I come into town, we visit a new bakery. We have been to more than I can remember. I am happy to announce, he has finally found it. Flaky like a croissant and a not to sweet apple filling. Will definitely be back.
My 97 year old dad has been in search of the perfect apple turnover. Every time I come into town, we visit a new bakery. We have been to more than I can remember. I am happy to announce, he has finally found it. Flaky like a croissant and a not to sweet apple filling. Will definitely be back.
I cannot say enough about Ziggy and a beautiful and delicious cake that he created for my daughter's bridal shower!!!!Please do look closely at the delicate and intricate detail! Its truly a total work of art as you can see!Take a look too at the beautiful petit fours and pastries!!!! What a treat! He personally delivered this and I was blown away!!My sincere thanks to my neice Ashley for ordering this for my daughter ! What a SWEET gift!!! Thanks too, to Ziggy!!!!