Today, May 13, 2022, visited and ordered a banana royale and a 2 scoop sundae. Got home and the banana royale had two little scoops, 5 pieces of banana, and barela any fudge. Have been calling for the past hour with no success.
Went today (1/24/21) and got the smallest scoops I have ever seen in my life. When I asked if she thought I said kiddie scoops, I was assured that they were the full sized scoops. I said I’ve been supporting this location since it first opened since it is black owned and had never seen scoops so small. She explained that her workers were giving out too big of scoops and giving out more than they should. Well, she has definitely (over) corrected that error. They set an expectation of full scoops for yearssss, but alas, no more.
Maybe you should update your store hours on here, checked app before leaving house because it’s about a 15 min drive signs on door says 7 here it says 8
Maybe you should update your store hours on here, checked app before leaving house because it’s about a 15 min drive signs on door says 7 here it says 8
Great quality, quantity friendly and professional service.
There were 2 employees but only one of them thought that assisting customers was the priority. I loved the service that I recieved but waited in line for almost 45 minutes due to the second employee making waffle cones and talking on her phone.
Good service and friendly ?
I went twice in the last week and the young lady who was there was friendly professional clean and prompt. Very pleasant speedy experience.
Chassidy was rude! We waited patiently while she helped a family before us who were a bit indecisive and when she got to myself and my daughter she was very snappy which had my daughter slightly apprehensive [she's 4] but just went ahead abs ordered by she ruined our "trip to the ice cream palor" now it's 430pm but lawd don't take that out on the customers
The service and experience was horrible when I visited yesterday, 3/17/2021 at 4pm. The lady was rude, fast talking, and impatient. When I entered the shop she never said, "hello" or "how can I help". When I pointed to the cone my daughter wanted, she went to the register and quoted me the price instead of just getting me the cone. I had to tell her, "I don't care how much the cone cost". I just want the cone and the ice cream. This is about an experience. I will not spend my money at this shop anymore.